B2B Business Systems Analyst

Sense seeks a B2B Business Systems Analyst to join the Business Operations team. We are looking for someone who has deep experience in Salesforce CRM administration and Account Based Marketing processes and tools. To succeed, you should both love to drive cross-team conversations on process and system needs with a consultative mindset and dig into system configuration and data quality.

Responsibilities:

• Work with stakeholders across the organization to consultatively identify sales and marketing system needs, document and prioritize them, and work to execute over time
• Design and implement whole funnel processes and reporting to support multiple sales teams with unique needs
• Manage and maintain our Salesforce instance, as front-line administrator and internal system expert, including user provisioning, roles, and profiles, customizing records and layouts, maintaining data quality, as well as end-user training and education
• Research, select, implement, and support new and existing integration apps between systems, including sales activity tracking, order management, and marketing systems
• Support the Sales and Finance teams through deal pipeline and contracting

Requirements

Requirements:

• 6+ years of experience in Salesforce administration and customization.
• Hands-on experience configuring and managing salesforce instances - roles and profiles, sandbox and deployment management, custom schemas, flow builder, and knowledge of schema best practices.
• Strong understanding of B2B and ABM software ecosystems and best practices
• Ability to work independently on technical problems as well as collaborate with sales, marketing, and finance leadership to drive projects to completion.
• Excellent communication, problem-solving, and analytical skills with high attention to detail and the propensity to ask “why.”
• Strong attention to detail and desire for accurate, updated information in all our systems.
• Open to in-office, remote, and hybrid candidates.

Bonus points if you have:

• Salesforce Certifications: Admin, Developer, etc.
• SQL and database experience to collaborate with our internal data team as they build cross-company reporting.

Benefits

• Flexible time away policy.
• Paid parental leave.
• A wide range of difficult and interesting problems to be solved.
• Work with a small team of experienced entrepreneurs creating revolutionary technology.
• Great opportunity to gain experience at a consumer smart home startup.
• Competitive compensation and generous healthcare benefits.
• A great office in Central Square in Cambridge, MA right by the Red Line.
• Compensation $130k to $150k
• Stock Options and 401k with up to 10k match

Why Sense

Join Sense and be part of our mission to reduce global carbon emissions by making homes smart and more efficient. Our energy data and tools demystify home energy use, empower people to take command of their usage, and enable utilities to build a cleaner and more resilient grid.

Sense supports a diverse and inclusive workplace where we all learn from each other. We welcome candidates with backgrounds that are traditionally underrepresented in tech, and we strive to foster an engaging, respectful and supportive community where everyone feels empowered to do their best work. Sense is committed to be an equal opportunity employer.

• Be a part of building something that will make a difference in the world.
• Have a big impact at a VC-backed consumer startup that's doing big things:
• Best Startups in Cambridge - Tech Tribune
• "One of the world's top 100 AI companies" - VentureBeat
• Clean Tech Company of the Year - New England Venture Capital Association
• 50 on Fire - BostInno
• Top 100 - Red Herring
• Best Consumer AI Technology - AI Dev World
• Global Cleantech 100