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Front Desk Attendant - TownePlace Suites by Marriott

Lafrance Hospitality

Wareham, massachusetts


Job Details

Part-time


Full Job Description

TownePlace Suites by Marriott hotel located in Wareham, MA located at 50 Rosebrook Place is looking for both Part-Time Front Desk Attendant.

We want you to join our team at the TownePlace Suites as a Front Desk Attendant! At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.

If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the TownePlace Suites. This is an exciting opportunity if you are interested in developing your professional skills.

Refer a friend once you join and earn up to $500!!!

Pay: $16 - $18 Per Hour

Shifts: 3pm-11pm Primarily, Must have weekend availability

Job: Front Desk Agent (Cross train for overnights to help when needed)

Responsibilities:

  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.
  • Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
  • Answer the phone in a professional & helpful manner.
  • Follow procedures on posting charges and settling guest accounts.
  • Effectively address and resolve guest problems to increase guest satisfaction.
  • Be knowledgeable of emergency procedures and Hotel policies.
  • Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, receptionist, administrative

Requirements

  • Customer Service Experience
  • Hotel Experience is a plus but NOT required
  • Attention to detail
  • Reliability

Benefits

  • DailyPay - Get Paid Any Day !
  • 401K Matching
  • Brand Wide Travel Discounts
  • Company Wide Travel Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training

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