HR Generalist/Office Manager

Cloud cost management is one of the biggest challenges organizations face today. As cloud adoption continues to accelerate, so do the complexities and costs associated with it — and macroeconomic conditions only increase pressure to prove cloud efficiency. That’s why we built CloudZero: a SaaS platform at the intersection of next-generation cloud cost management and FinOps. CloudZero ingests billing and usage data from all cloud, SaaS, and PaaS providers, organizes it in real time according to our customers’ business structures, lets customers view it at any level of time or resource granularity, and ultimately empowers them to make more informed business decisions.

Since our founding in 2016, our mission has been to make efficient innovation a reality for every cloud-driven organization. At CloudZero, we believe every engineering decision is a buying decision, yet the cost conversation often bypasses the engineers who drive those determinations. To solve this, we’ve built a dynamic, single-page application that answers the complex, data-heavy questions every cloud-based organization needs to ask if they want to grow their company profitably.

To date, we’ve raised over $52 million from leading venture capital firms across the country. We’re solving problems of massive scale, business importance, and complexity in a space that needs it more than ever. We’re growing rapidly and would love for you to be a part of it!

About the Role:
The CloudZero People team is looking for a People Generalist who is passionate and eager to continue to grow within the HR field. This is an incredible opportunity for someone who wants to dive into all areas of HR, from Talent Acquisition to Total Rewards to Employee Engagement to Learning & Development. The ideal candidate is someone who has a passion for creating exceptional employee experiences in a fast growing tech start-up and learning about how to create a culture where everyone has a strong sense of purpose and belonging.

Employee Engagement:

• Coordinate and project manage benefits enrollment and be the main point of contact for all benefit related employee inquiries
• Handle FMLA requests and other leave management processes
• Support talent management initiatives, including performance management and career development
• Coordinate and run new hire onboarding and HRIS set up
• Partner with People team in rolling out new People programs, processes and technology
• Create training materials and content, partnering closely with People team in launching and communicating learning workshops
• Provide recruitment support; Partner with hiring managers in creating job descriptions, screen and interview candidates, maintain ATS (applicant tracking system) to ensure CloudZero is providing a positive and responsive candidate experience
• Provide ongoing training and support to all employees on HRIS, ATS, and other HR related tools
• Conduct employee exit interviews, including providing timely feedback to the business and People team. 
• Maintain HRIS; Continuously update personnel files, people data, and organizational charts
• Provide people analytics and quarterly reporting as needed
• Update and maintain employee documentation and contracts (by state and country)
• Create presentation content and reports as needed

Office Support:

• Create a welcoming and positive first impression greeting CloudZero employees and visitors
• Maintain common spaces in office and ensure work environment is clean and organized
• Manage office supply orders, needs and inventory
• Manage all related office and facilities requests, including office events
• Manage office related vendor relationships
• Provide a memorable and exceptional in-person welcome experience for all CloudZero new hires visiting the Boston office
• Partner with IT on office equipment and security as needed
• Continuously support and foster an engaging, safe, and fun work environment for all

Requirements

Qualifications:

• Bachelor's degree in Psychology, Human Resources, Business Administration or equivalent preferred
• 2+ years of HR related experience required within a software tech environment
• Familiarity with HRIS systems and ATS platforms
• Excellent project management skills with the ability to balance multiple deliverables with a high sense of urgency and quality
• Positive attitude with a growth mindset; Open to feedback and highly collaborative team player
• Process-oriented with high attention to detail
• Strong presentation skills; Comfort and confidence in facilitating trainings and workshops
• Strong communication skills; Ability to effectively communicate HR related updates to employees in a clear and professional manner to diverse audiences
• Strong understanding of state, local, and Federal laws (international employment law is a plus)
• Ability to maintain confidentiality and exercise sound judgment
• People-focused with a passion for creating an engaging and inclusive workplace culture
• Intellectual curiosity for the Human Resources industry and field
• This position requires a hybrid work arrangement and to be based out of the Boston area in close proximity to the Boston CloudZero office

Equal Opportunity Employer
CloudZero is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status. All job offers are contingent upon the candidate passing background and reference checks.