IT Engineer

Why Allurion?

We are overjoyed to be recognized as one of Deloitte's top 500 fastest-growing technology companies in the US! But wait, there's even more excitement in store! Get ready for an incredible new journey as we proudly announce our official public listing ALUR. This momentous milestone opens up a new era filled with boundless possibilities and remarkable growth for our company!

At Allurion, our core values of Audacity, Grit, Authenticity, Accountability, and being Data Driven, combined with our passion for innovation, have fuelled our growth and will help us achieve our ambitious mission – ending obesity! As part of a recognized Great Place to Work ® in the US, UK, France, Allurions engage as a collaborative global team while solutioning a critical healthcare challenge which affects millions. We are driven by purpose, motivated by individual challenge and growth, and energized by collective engagement and competitive rewards. We invite you to join us as we aim to transform the way obesity is treated and make a lasting impact on the world.

What will you be doing?

As a key member of our IT team, the IT Engineer role presents an exhilarating and dynamic opportunity for growth and responsibility. Reporting directly to the IT Manager, this position involves managing daily IT requests, owning project deliverables, and proactively enhancing our IT program.

What we're looking for in you:

• Over 3 years of relevant IT support experience, demonstrating a robust foundation in resolving technical issues efficiently.
• Proficient in providing support and troubleshooting for both Windows and MacOS systems, ensuring seamless functionality across diverse platforms.
• Skilled in administering Office 365, Azure AD, and Exchange, enhancing organizational productivity through effective management of cloud-based services.
• Proficiency in developing comprehensive technical documentation, facilitating knowledge sharing and efficient problem-solving processes.
• Experience in supporting endpoint management platforms such as Intune and Jamf for Windows and Mac systems, optimizing device performance and security.
• Proven track record of contributing effectively to IT service desks, delivering prompt resolutions and exceptional customer support experiences.
• Comfortable and adept at supporting both Windows PCs and Macs, fostering inclusivity and accessibility within the IT support landscape.
• Familiarity with supporting network infrastructure is advantageous, enriching the scope of technical capabilities and contributions.
• Demonstrates a genuine passion for continuous learning and professional development, embracing opportunities to expand expertise and adapt to evolving technologies.
• Recognizes the significance of collaborative teamwork, fostering a culture of cooperation and synergy within the IT support environment.
• Previous experience working within a global company environment, adept at navigating diverse cultural perspectives and operational dynamics.
• Proven ability to work autonomously and efficiently, demonstrating self-reliance and accountability in delivering results.
• Possesses strong organizational skills, adept at prioritizing tasks and managing time effectively to meet deadlines and exceed expectations.
• Exceptional communication skills, both written and verbal, enabling clear and effective conveyance of technical information and support assistance.

What's in it for you:

• Competitive Package
• Paid Time Off
• Training and Career Development
• Global Employee Assistance Program & Total Wellbeing Platform
• Employee Stock Purchase Program
• Volunteer Time Off
• Benefits and perks are tailored to your country of residence

Location:

Located in Natick: Enjoy the flexibility of hybrid work options. At Allurion, we value both virtual connections and face-to-face interactions, creating a vibrant culture of collaboration and innovation within our global team.

Hours:

Let's kickstart the day, maximizing our workday with ample time for lunch to recharge and refuel! We're all about balance here, so your work experience will be tailored to support your best self, allowing you the flexibility you need. Your well-being matters to us!

Diversity and Inclusion

Allurion is committed to a fair hiring process free from discrimination and we welcome candidates from all backgrounds. If your experience is close (even if not a perfect fit) to what we're looking for, please consider applying. Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply!

To learn more about Allurion please visit our website

#LI-Hybrid