Seasonal Gate Attendant and Ranger

Who We Are:

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation’s premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org.

Posting Information:

Salary/Hourly Rate: $17 - $19/hour

Hours per week: 40

Job Classification: Seasonal, nonexempt

Job Type: Onsite

Duration: June - October

Location: Long Point, West Tisbury, MA

What You’ll Do:

The Role:

The Trustees is seeking friendly, patient, and attentive rangers to work at Long Point Wildlife Refuge in West Tisbury. As a Ranger/Gatehouse Attendant, you will facilitate parking lot traffic control/closures, enforce beach rules/regulations, and assist with daily operations and maintenance of property and trail systems.

Specifically, you’ll:

·       Greet visitors in a welcoming manner, while wearing a Trustees uniform at all times.

·       Answer questions about The Trustees and the history and ecology of the properties.

·       Patrol property bounds prior to opening and prepare beach equipment for day operations.

·       Patrol property bounds throughout the shift and before night closing and secure all beach equipment for the night.

·       Educate visitors about The Trustees mission and encourage them to become active members; direct visitors to membership brochures, distribute flyers to the public, and on bulletin boards.

·       Enforce rules and regulations; exercise confidence and calm demeanor and be articulate when confronted by uncooperative visitors and when handling emergencies.

·       Handle phone inquiries to provide accurate information on directions, hours of operation, fees, etc.

·       Process waiver forms and payments for kayak/paddleboard rentals. Assist with the daily setup/breakdown of the rental station.  

·       Collect admission and/or program fees and sell memberships and permits.

·       Keep an accurate count of visiting vehicles at properties.

·       Assist and/or manage traffic, parking logistics and closures.

·       Implement basic first aid and emergency response protocols when required.

·       Help maintain clean facilities, parking locations, and other areas as needed.

·       Report safety concerns, incidents, and maintenance needs.

·       Effectively and professionally manage visitor complaints. Accurately report incidents according to Trustees policy.

·       Perform basic maintenance and safe operation of all vehicles, including 4 wheel drive ATV’s, Sidebysides, and trucks.

·       Conduct all activities in compliance with all safety guidelines.

·       Assist with property maintenance, endangered species and habitat conservation as needed.

·       Other duties as assigned with or without accommodation.

This is a seasonal, non-exempt position working 40 hours/week reporting directly to the Beach Operations Lead.

Requirements

What You’ll Need:

Skills and Experience:

·       A genuine commitment to the values and mission represented by The Trustees.

·       Excellent visitor contact/customer service skills.

·       Ability to work with or without supervision, and as a member of a team.

·       Excellent communication skills (verbal and written).

·       Sound computer skills (MS Office programs).

·       Ability to drive 4WD vehicles; experience with the operation of power tools is preferred.

·       CPR & First Aid certification (highly desirable)

Eligibility Criteria:

·       Ability to work in outside all weather conditions including heat and rain.

·       Ability to lift 50 lbs. and perform physically demanding work.

·       Flexibility to work nights and weekends required.

·       Current authorization to work in the United States a candidate must have such authorization by his or her first day of employment.

·       A valid driver’s license, as well as a satisfactory driving record as outlined in The Trustees’ driving policy. [if needed]

·       A satisfactory criminal background (CORI) check.

Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.

Have questions? Contact our People team at [email protected]!

Benefits

Your Benefits:

• Sick time: Mass Sick Leave Accrual

• Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions. 

• Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns. 

Equal Opportunity and Diversity:

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.

The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are committed to creating an inclusive and accessible work environment. To request reasonable accommodations during the application or interview process, please contact us at [email protected].