US Office Manager

We're putting together a talented team to build the #1 training platform for Runners

We help everyday runners become outstanding by providing world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon. To date we have built iOS, Android and Apple watch apps that help people achieve their goals by coaching them through the full journey and syncing to their favourite fitness devices.

We’re growing extremely fast and in November 2023 closed a new £5M funding round led by JamJar with participation from Eka Ventures, Venrex and Creator Ventures. We want to grow as fast as we can into the future and are looking for individuals who will help us get there. For more about our background and growth check out our Careers Page!

We’re now looking ahead to the future and the people who want to help us build and scale Runna. Our aim is to reach millions of subscribers in the next 5 years and be the go-to training platform for any runner. Now is a magical time to join, we're still small, and everyone makes a foundational difference.

Requirements

What you’ll be doing

We’ve just opened our brand new Boston office and you’ll be helping with the expansion of this and our growing team (currently a team of 4, soon to be 12 by the new year) so you’ll be a huge part in helping us organise and get up to speed with it all!

In short, you’ll be making sure our whole team love coming in! You’ll be be responsible for ensuring the smooth operation of the day to day office tasks. This includes overseeing admin, managing office supplies, and coordinating office activities.

• Oversee daily office operations and ensure that the office runs smoothly
• Manage office supplies inventory and place orders as necessary
• Coordinate and schedule meetings, appointments, and travel arrangements for the team visiting the Boston and London offices
• Assist with onboarding new employees - setting up new joiner desks, arranging access passes to the building, office tour
• Provide support to US management team and team as needed
• Support with Boston office social events
• Keeping the office looking great (e.g watering plants, topping up the snacks etc - no task too big or small)
• Support with Runna team events e.g Team Tuesday
• Support the team with arranging lunches, welcoming guests etc

We’re looking for someone that loves…

• Creating and maintaining a vibrant and organized work environment where everyone feels welcome and supported.
• Taking initiative to improve office operations and contribute to a positive team culture.
• Working collaboratively with a diverse group of people and supporting their day-to-day needs in a dynamic office setting.
• Solving logistical problems with a can-do attitude and a focus on enhancing team efficiency and happiness.
• Contributing to a mission-driven organization by ensuring that every team member has what they need to succeed and thrive.
• Is able to come into the Boston office 4+ days a week
• Running! And our mission to make running training effective, easy, and enjoyable for everyone.

What experience we’re looking for

• At least 1 year of experience in office management, administrative roles, or a similar field within a fast-paced, growth-oriented environment.
• Experience with vendor management, inventory control, and procurement of office supplies.
• Demonstrated ability to handle administrative details independently, while keeping team members adequately informed.
• Familiarity with coordinating internal events and managing logistics for multiple office locations.
• Strong proficiency with office software, including spreadsheets, email, and presentation software, as well as comfort with learning new tools and technologies.
• Experience in managing facilities and understanding basic maintenance tasks would be an advantage.
• Previous involvement in a startup or tech company is a plus, particularly if it involved scaling operations or supporting a rapidly growing team.

If you don’t quite meet all of the above skills, we’d still love to hear from you! You can apply directly below or contact us if you’re still unsure.

More about you:

• Proven experience as an Office Manager or in a similar administrative role
• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively

Benefits

Benefits and options

We offer a salary of $55K-62K/year depending on experience plus equity in the form of Runna stock options.

We'll be growing our package of benefits over time. We currently offer:

• Salary reviews every 6 months or whenever we raise more investment
• 25 days of holiday plus bank holidays
• A workplace pension scheme where if you pay 5% we pay 3%
• Flexible working (but for this role we would like this person to champion our space so expect them to work 4-5 days per week from our office in Harvard Square)
• A brand new MacBook, a running watch of your choice, and anything else you need to do your best work
• Private health insurance
• Enhanced family care policy (3 months fully paid leave when a new Runna joins the family, fertility support & other benefits)
• An hour slot each week (during work time) to do a Runna workout

Application process

Our aim is to keep the interview process as straightforward and enjoyable as possible, and will consist of the following stages:

1. Apply below!
1. Please let us know if there’s anything we can do to better accommodate you throughout the interview process - this can be from scheduling interviews around childcare commitments to accessibility requirements. We want you to show your best self in the process ❤️
2. Chat with Nat/Kerri (30 minutes video call)
3. Chat with Lou (30 minutes video call)
4. Chat with Dom (30 minutes video call)
5. Office visit (30 minutes meeting in the office with Lou; meet the team)

Once the process is finished, we promise to let you know our decision as soon as possible.

How to apply

To apply, please apply via workable and we’ll take it from there!

• Please let us know if there’s anything we can do to better accommodate you throughout the interview process - this can be from scheduling interviews around childcare commitments to accessibility requirements. We want you to show your best self in the process ❤️

Still have questions? Check out our Careers Page and FAQ.