General Manager: Ten 20 Tavern

Join the Las Vegas Petroleum family as the General Manager of Ten 20 Tavern, an exciting venture that combines a vibrant bar atmosphere with exceptional dining experiences! Located at one of our premier travel center locations, Ten 20 Tavern is committed to being the favorite spot for travelers and locals alike to unwind, enjoy great food, and have a memorable time.

Job Overview:

As the General Manager of Ten 20 Tavern, you will oversee all aspects of the establishment, from daily operations to team management and financial performance. We are looking for a dynamic individual with a passion for hospitality, a keen eye for detail, and proven leadership experience in the food and beverage industry. Your role will be crucial in ensuring that every guest has an outstanding experience and that the tavern meets its operational and financial goals.

Key Responsibilities:

• Operational Leadership:
  Oversee the day-to-day operations of Ten 20 Tavern, ensuring compliance with company standards, health, and safety regulations, and maintaining a welcoming atmosphere for guests.
• Team Development:
  Recruit, train, and manage a talented team of staff, fostering a culture of excellence, teamwork, and continuous improvement.
• Guest Experience:
  Ensure highest standards of customer service are delivered, handling inquiries, feedback, and complaints to maximize guest satisfaction.
• Financial Management:
  Monitor budgets, forecasts, and financial reports to achieve revenue and profitability targets while implementing cost-control measures.
• Menu Management:
  Collaborate with culinary teams to develop tantalizing menu options, ensuring food quality, presentation, and operational efficiency.
• Marketing & Promotions:
  Develop and implement marketing initiatives and promotional events to attract new guests and retain loyal customers.
• Quality Control:
  Maintain high standards of food and beverage quality, service, and presentation; conduct regular assessments and address any areas for improvement.

If you have a passion for the hospitality industry and are eager to lead Ten 20 Tavern to its fullest potential, we invite you to apply for this exciting opportunity!

Requirements

• Experience: 3-5 years in a management role within a restaurant or bar environment, preferably with experience in the food and beverage service sector.
• Proven Leadership: Strong ability to inspire, lead, and develop a diverse team with a focus on customer engagement and operational excellence.
• Financial Acumen: Proven capability in managing budgets, controlling costs, and analyzing financial performance.
• Customer Service Orientation: A passion for delivering exceptional service and creating positive guest experiences.
• Problem-Solving Skills: Ability to remain calm under pressure, assess issues quickly, and implement effective solutions.
• Communication Skills: Strong verbal and written communication skills for interacting with guests, staff, and vendors.
• Flexibility: Willingness to work evenings, weekends, and holidays as needed.