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Client Directed Services Program Lead

Phoenix Home Care and Hospice

Independence, missouri


Job Details

Full-time


Full Job Description

Client Directed Services Program Lead (Independence)

The CDS Program Lead assists persons with physical, mental, or multiple disabilities in accessing consumer-directed personal attendant services. The CDS Program Lead also provides case management services, information, referral services, and performs record-keeping functions as well as providing training to all consumers and attendants as needed. The Program Lead is expected to represent the company in a professional and courteous manner at all times.

Benefits:

  • Multiple Major Medical Plans to Choose From (Medical, Dental & Vision)
  • Spousal Insurance
  • 401K
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development

Responsibilities

  • Assists in evaluation of consumers for program eligibility and referral to State.
  • Responsible for documenting services provided according to policy and procedures.
  • Maintains clear, concise and accurate records in the CDS program.
  • Responsible for keeping accurate records of community contacts.
  • Maintain records of completed requests for information and/or Referrals for services.
  • Makes frequent home visits to consumers in several counties.
  • Perform consumer/attendant file audits regularly.
  • Complete monthly reports in a timely manner for CDS team as required
  • Maintain case management notes and activity schedules.
  • Provide Consumers and attendants with appropriate training material as needed.
  • Marketing of program in coverage areas for your office.
  • Performs other duties deemed necessary by In-Home Manager/Executive Director.
  • Provide/maintain 4 core services assessment tools per month.

Requirements

  • Bilingual (Spanish) is a plus!
  • Supervisor Experience Preferred but not required
  • Knowledge of office management systems and procedures
  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
  • Excellent time management skills and the ability to prioritize work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to multi-task
  • High School degree or equivalent
  • Will train the right candidate

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Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.

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