Customer Service Representative
Central Promotions
Kansas City, missouri
Job Details
Full-time
Full Job Description
Are you a problem-solver with a passion for helping others? We're looking for a dedicated Customer Service Representative to join our growing team in Kansas! If you thrive in a dynamic environment, enjoy working with people, and have a strong attention to detail, this role could be the perfect fit for you.
Why You’ll Love Working With Us:
- Location: Based in Kansas with a supportive and welcoming team
- Flexible Hours: Full-time position with flexible scheduling options
- Competitive Pay: Offering a competitive salary with benefits
- Career Growth: Opportunities for advancement within our organisation
- Training Provided: Full on-the-job training to help you succeed
Your Responsibilities:
- Customer Support: Respond to customer inquiries via phone, email, and chat in a professional and timely manner
- Problem Solving: Assist customers with product questions, troubleshooting, and issue resolution
- Product Knowledge: Stay informed about our products and services to provide accurate information
- Collaboration: Work closely with team members to ensure a seamless customer experience
- Maintain Records: Document customer interactions and follow-up on pending issues
What We’re Looking For:
- Strong Communication Skills: Clear and confident communication is key
- Customer Focused: A passion for helping people and delivering top-notch service
- Problem-Solving Abilities: Able to handle challenges with a positive attitude
- Attention to Detail: Accurate and thorough when documenting customer information
- Team Player: Ready to collaborate and contribute to a supportive work environment
Benefits:
- Health & Dental Insurance
- Paid Time Off
- Employee Discounts
- Opportunities for Professional Growth
If you’re ready to take on a fulfilling role where you can make a difference every day, we want to hear from you!
How to Apply:
Submit your resume today to join our friendly and dedicated team in Kansas! We look forward to meeting you.