Sales Development Intern, Diamond Sports

Rapsodo's headquarters are situated in Singapore, complemented by offices strategically positioned across the United States, Turkey, and Japan. Rapsodo is more than sports technology and data analytics. It is the undisputed leader in affordable, pro-grade technology for athletes looking to get more out of their game. 

Current partners include Major League Baseball teams, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments. 

The Sales Development Intern will play a critical role in supporting our sales team across three key areas: retention, events, and sales. This internship offers a unique opportunity to gain hands-on experience in a fast-paced, professional setting while contributing to our company's growth and success. 

Join Team Rapsodo in defying limits and unlocking limitless potential, one data point and one heart-felt success story at a time. 

Powered by Athletes who get it, and Engineers who can do it. 

As a Sales Development Intern you will... 

Sales: 

• Lead Generation: Utilize various prospecting methods, including cold calling, email campaigns, and market research, to identify and engage potential customers within the sports industry. 

• Qualification: Engage with leads to understand their specific needs, challenges, and objectives, qualifying them as potential sales opportunities based on established criteria. 

• Product Knowledge: Develop a comprehensive understanding of Rapsodo's products and technology to effectively communicate their value proposition to potential customers. 

• Relationship Building: Cultivate positive relationships with prospects through excellent communication, active listening, and providing quick and relevant information, positioning Rapsodo as the preferred choice. 

• Appointment Setting: Schedule meetings and product demonstrations for the sales team with qualified leads, ensuring seamless handoff and accurate documentation of customer details. 

• CRM Management: Accurately record all prospecting activities, interactions, and pertinent information in the customer relationship management (CRM) system. 

• Collaboration: Work closely with the sales and marketing teams to align on strategies, share market insights, and continuously improve the lead qualification process. 

• Market Research: Stay up-to-date with sports industry trends, competitor analysis, and market developments, providing valuable insights to support sales and marketing efforts. 

Events:  

• Act as a Rapsodo ambassador at events, fostering positive interactions and building relationships with attendees. 

• Follow up with event attendees to gather feedback, strengthen customer relationships, and identify potential sales opportunities. 

• Engage with customers at events to enhance brand awareness and represent Rapsodo professionally. 

Retention:  

• Assist in developing and executing customer retention strategies to increase client loyalty and reduce churn. 

• Conduct follow-up calls and emails to ensure customer satisfaction and address any concerns. 

• Analyze customer feedback and data to identify trends and areas for improvement. 

• Support the creation of retention reports and presentations for internal stakeholders 

Requirements

• A degree seeking student.  

• Excellent verbal and written communication skills, with the ability to convey complex technical information clearly and effectively. Strong interpersonal skills.  

• Results-driven mindset, with a strong determination to achieve and exceed goals.  

• Highly organized and detail-oriented, adept at managing multiple tasks efficiently.  

• Comfortable working in a fast-paced, dynamic environment, adaptable to changing market conditions. 

• Available and willing to travel if need be.  

*Please note that this a Fall semester internship running from August to December 2024 based in St. Louis, Missouri.