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Intake Counselor

Reno Behavioral Healthcare Hospital

Reno, nevada


Job Details

Full-time


Full Job Description

This Intake Counselor position is for, Wed-Sat, 7:00am to 5:30pm.

The Intake Counselor will help assess the needs of walk-in and telephone callers and ensure their referral to the service or resource to best address their needs.

Responsibilities and Duties

  • Responds to telephone and face-to-face inquiries from persons seeking mental health care or information about mental health-related services.
  • Conducts screenings or assessments to determine needs of treatment and facilitates the patient's access to the appropriate level of care and setting.
  • Assumes responsibility in maintaining a safe, orderly and therapeutic physical environment for all patients.
  • Demonstrates good skills in assessing client's crisis and clinical indicators via phone and in-person - documenting such. Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs.
  • Makes appropriate interventions during assessments, and crisis situations with clients, family/friends and other professional staff.
  • Assists clients who are not admitted into a program with follow through of clinical referrals and recommendations.
  • Provides pertinent clinical information to physician and program staff who will be reviewing the patient, to ensure a smooth transition for the patient.

Requirements

  • Masters degree in Social Work or related field required
  • Nevada State Clinical licensure (LCSW, LSW, RN, etc.) preferred
  • Experience in a Behavioral Health facility strongly preferred
  • Knowledge of diagnostic criteria
  • Knowledgeable of patient rights and laws pertaining to mental health

Benefits

We proudly offer the following benefits available 1st of the month following just one month of employment:

  • Competitive rates
  • Tuition reimbursement
  • Comprehensive package of benefits to include:
    • Medical
    • Dental
    • Vision
  • Life, Pet, Identity Theft Insurance
  • 401k
  • Generous paid time off
  • Short Term and Long Term Disability


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