Medical Assistant Support

Do you have a passion for patient care? Love making relationships with healthcare providers and patients alike? Love the hustle and bustle of a busy clinic? Join ROC as a Medical Assistant Support! This position will remain posted until filled.

You would assist your assigned healthcare provider (physician or advanced practice provider) in patient care every day. While they are in clinic, you are in clinic, keeping the schedule, rooming patients, creating orders, and answering questions. While the providers are in surgery or on call, you are assisting patients, organizing charts and prepping for their next clinic day. You are the backbone of the operation and provide needed support to the providers and patients, building meaningful relationships along the way.

ROC is expanding with two more operating suites opening the beginning of 2025 as we welcome seven new surgeons to our team. Join our team to be part of the growth and excitement!

What would you do as a Medical Assistant Support?

The Medical Assistant is responsible for supporting and assisting the physician in the delivery of patient care and tasks related to treatment, organization and communication.

You can expect to regularly:

• Support the clinical team by covering clinic, preparing charts, prepping procedure rooms, retrieving x-ray films, rooming patients, ordering reports, completing and retrieving records, and other tasks as needed;
• Respond to incoming communication from patients and outside parties and triaging based on nature of call;
• Refill medications and review and complete medication prior authorizations;
• Audit and ensure patient electronic medical records contain updated demographics and insurance information;
• Schedule urgent or add-on patient appointments as needed.

Additional Responsibilities as Assigned

• Welcome patients to the pre-admit surgical screening clinic and maintain calm and efficient patient flow;
• Assist PASS technicians with blood draws and EKG’s as needed (Office Laboratory Assistant certification required).

Requirements

• Certifications/Education;
• High school diploma/GED;
• Knowledge of
• HIPAA and OSHA regulations/procedures;
• Customer service principles and practices

This position is for our PASS Clinic, which supports our Surgery Center.

Benefits

Check out our home page by clicking on “View all jobs” to explore the many benefits ROC provides to employees, from medical insurance to paid time off and beyond! This position is eligible for full time benefits and would work a 40-hour per week schedule.