Medical Authorizations Representative

Do you have an interest in medical coding? Love the hustle and bustle of a busy clinic? Do you excel at obtaining medical authorizations? Join ROC as a Medical Authorizations Representative! We'd love to show you what it's like to work here.

You would be responsible for working with multiple entities to obtain insurance authorizations prior to a patient's treatment. Your work keeps the process moving and is vital to getting the patient's treatment plan moving forward. Develop strong relationships with patients, physicians, and staff members and find your people here at ROC.

ROC is expanding with two more operating suites opening the beginning of 2025 as we welcome seven new surgeons to our team. Join our team to be part of the growth and excitement!

What would you do as a Medical Authorizations Representative?

You can expect to regularly:

• Obtain authorizations from patients’ health insurance companies prior to treatment, including for surgeries, procedures, injections, referrals, durable medical equipment, imaging, etc.;
• Interact with health insurance companies, various hospital departments and physician offices to effectively obtain authorizations for the next step in the treatment plan in a patient focused manner;
• Input information in patient’s electronic medical records accurately for each authorization obtained; 
• Collaborate with other members of the patient care team to ensure our quality patient care expectations are met;
• Communicate with patient to confirm insurance information when authorization cannot be obtained.

Requirements

• Certifications/Education
• High School diploma or GED;
• Knowledge of:
• Customer service principles and practices;

• Experience:
• Using computer systems and applications, including entering data and typing;
• Six (6) months of experience working in a medical office environment to gain an understanding of medical terminology.

Preferred Qualifications - How can you set yourself apart from other applicants?

• Good knowledge of medical insurance and medical procedure authorizations.

Benefits

Check out our home page by clicking on “View all jobs” to explore the many benefits ROC provides to employees! This position is eligible for full-time benefits and would work a 40-hour a week schedule.