Parking Ambassador

Do you have a passion for helping people? Love the hustle and bustle of a busy clinic? Enjoy assisting patients with limited mobility? Join ROC as a Parking Ambassador! We'd love to show you what it's like to work here. This position will remain posted until filled.

You would be responsible for welcoming patients into our clinic. You would play a role in improving our patient's lives each day by guiding them through the clinic and helping them access the clinic if they are unable to enter on their own accord. Develop strong relationships with patients and staff members and find your people here at ROC.

ROC is expanding with two more operating suites opening the beginning of 2025 as we welcome seven new surgeons to our team. Join our team to be part of the growth and excitement!

What would you do as a Parking Ambassador?

You can expect to regularly:

• Greet patients as they enter the ROC facilities;
• Direct patients to appropriate service locations within the building and surrounding areas;
• Assist patients with wheelchairs and mobility issues as needed;
• Monitor and direct private and commercial vehicle traffic when necessary;
• Perform various traffic control responsibilities including preventing vehicles from parking without proper authorizations and issuing parking notices for non-compliant vehicles;
• Respond to patient questions, concerns and complaints in a timely, courteous and helpful manner.

*Note: Some incumbents in this position will be required to drive a licensed and insured electronic vehicle to transport patients from the parking lot areas to the entrances. In that case (driving is required), the position is considered a Safety-Sensitive position and incumbents may be subject to drug screening (both before and during employment). The hiring manager will indicate whether that is an expectation of the position or not.

Requirements

Certifications/Education

• High School Diploma/GED;

Additional Qualifications (if driving is required in the position)

• Valid driver's license
• 25+ years of age due to insurance requirements

Preferred Qualifications - How can you set yourself apart from other applicants? (if app.)

• Experience providing customer service

Benefits

Check out our home page by clicking on “View all jobs” to explore the many benefits ROC provides to employees! This position is eligible for our full benefits package and the position is for 40 hours a week!