Youth Services Manager

DESCRIPTION OF POSITION:

The Youth Services Manager will be responsible for the day to day oversight of adolescent patients and the Adolescent Psychiatric Rehabilitation Treatment Facility (PRTF) at RBHH. The Youth Services Manager is responsible for the development of a comprehensive RTC program that responds to the community’s needs and supports the organizations overall mission, philosophy and goals.

KEY RESPONSIBILITIES:

·        Ensures that staff has adequate training in all procedures. 

·        Coordinates with the Human Resources Director the interviewing, selection, promotion, and evaluation of applicants and employees as required by Reno Behavioral Healthcare Hospital.

·        Provides guidance to staff to assist them in continually improving all aspects of care.

·        Monitors staff performance and provides regular feedback on quality and quantity of work and on conduct.

• Responsible for scheduling and staffing to ensure adequate coverage.

·        Represents and distributes information about Reno Behavioral Healthcare Hospital services to community healthcare

entities in a positive educational manner.    

• Current on referral sources and interacts effectively with patients, peers and other staff on appropriate patient treatment options. 
• Understands and communicates the disease pathology associated with behavioral conditions and their models of treatment.
• Facilitates the patient's access to the appropriate level of care and setting.
• Establishes and maintains effective working relationships with physicians, nursing staff, health professional affiliates in community, and other departments within the facility.
• Demonstrates good skills in assessing client's crisis and clinical indicators.
• Prepares written report of assessment results in a timely manner (immediately following completed assessment) and includes recommendations for the level of care and treatment needs.
• Makes appropriate interventions during assessments, and crisis situations with clients, family/friends and other professional staff.
• Conducts psychosocial assessments to document history and identify preliminary issues for treatment focus by interviewing the patient and their family members.
• Provides group and family process-oriented therapies as well as conducting educational and other didactic groups for patients and family members using various professional treatment modalities.
• Develops and coordinates an individualized discharge plan for the patient by utilizing treatment team and written chart information to determine the patient's aftercare needs.
• Attends regular treatment team meetings to provide social work perspectives to total case management of the patient by discussing progress notes charts and communicating any state or local agency legal requirement for case management with the interdisciplinary team.
• Assesses need for involuntary hospitalization evaluation and contacts county crisis team, law enforcement or Legal 2000 (L2K) employee as needed to ensure the safety of client and others.
• Maintains knowledge of the developmental tasks and sociological theories of pertinent age groups.
• Maintains knowledge of legal guidelines pertaining to EMTALA/COBRA and abuse/neglect reporting.
• Stays abreast of organization's programs and services.
• Participates in activities which enhance professional growth and development.
• Performs related duties, as requested.
• Upholds the Organization's ethics and customer service standards.
• Growth and management of the PRTF/RTC locally. Potential development in other regions.
• Ability to perform all key responsibilities as outlined in the Therapist III position.
• This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of Reno Behavioral Healthcare Hospital. 

Requirements

Knowledge and Experience:

·        Master’s degree in behavioral science or mental health related field required

·        Minimum three (3) years of inpatient clinical work preferred.

·        Licensure in the state of Nevada as a Licensed Clinical Social Worker (LCSW) preferred.

·        Familiarity and comfortable working with issues related to mental health diagnosis, substance abuse, co-occurring disorders and history of trauma.

·        Basic knowledge of human growth and development preferred

·        Maintains current knowledge of social, medical and psychiatric services available within the community.

·        Displays good theoretical knowledge of psychopathology and appropriate treatment techniques of each type of therapy.

·        Experience with therapeutic limit-setting helpful or an understanding of level systems or other behavior management modalities helpful

·        Ability to maintain professional boundaries

·        Current CPR certification

·        CPI obtained within 60 days of hire

Skills and Abilities:

·        Maintains confidentiality of patients at all times

·        Knowledgeable of patient rights and laws pertaining to mental health

·        Assessment and intervention skills

·        Persuasive manner and skills in overcoming denial and resistance to treatment

·        Ability to concentrate on task in high traffic areas

·        Ability to deal with crisis and potentially combative patients while maintaining personal and emotional equilibrium. 

·        Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds

·        Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint)

·        Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines

·        Strong written and verbal communication skills

·        Strong interpersonal skills.  Ability to work with people with a variety of background and educational levels.

·        Ability to work independently and as part of a team

·        Good judgment, problem solving and decision-making skills

·        Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others

·        Ability to work in a fast-paced, expanding organization

Physical Requirements:  

While performing the duties of this job, this position is frequently required to do the following: 

·        Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population. 

·        Give and follow verbal and written instructions with attention to detail and accuracy. 

·        Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.

·        Minimum standard of visual acuity with or without correction.

·        Coordinate multiple tasks simultaneously. 

·        Reach forward, up, down, and to the side. 

·        Ability to stoop, lift, finger (pick, pinch or type and grasp)

·        Drive, sit and/or stand for minimum periods of one hour or more at a time

·        Lift up to 50 pounds, exert up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently.

Benefits

We proudly offer the following benefits available 1st of the month following just one month of employment:

• Competitive rates
• Tuition reimbursement
• Comprehensive package of benefits to include:
• Medical
• Dental
• Vision
• Life, Pet, Identity Theft Insurance
• 401k
• Generous paid time off