Client Service Associate

Dougherty Law Offices, a leading law firm specializing in corporate law and estate planning, is seeking a dedicated and personable Client Service Associate to join our team. As a Client Service Associate, you will play a crucial role in maintaining strong client relationships and ensuring excellent service delivery.

In this role, you will be responsible for providing exceptional customer service to our esteemed clients, managing their inquiries and requests, and assisting them throughout the legal process. You will collaborate closely with our team of attorneys and support staff to ensure timely and accurate completion of all client-related tasks.

Job Type: Full Time and Salary: $30-45 /hour

Responsibilities

• Build and nurture strong relationships with clients, ensuring their satisfaction with our services.
• Respond promptly and professionally to client inquiries and address their concerns.
• Coordinate and schedule client meetings, including follow-ups and document preparation.
• Assist in gathering required information and documentation for client matters.
• Prepare and review legal documents and correspondence.
• Maintain accurate and up-to-date client records and files.
• Provide administrative support to attorneys, including managing calendars, scheduling appointments, and organizing travel arrangements.
• Collaborate with internal teams to ensure efficient and effective service delivery.
• Stay informed about changes in relevant laws and regulations to provide accurate information to clients.

Requirements

• Bachelor's degree in a relevant field.
• Minimum of 2 years of experience in a similar role, preferably in a law firm or professional services environment.
• Exceptional customer service and communication skills.
• Strong attention to detail and organizational skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to handle multiple tasks and prioritize effectively.
• Professional and friendly demeanor, with a client-focused approach.
• Ability to work both independently and collaboratively as part of a team.
• Knowledge of legal terminology and processes is a plus.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Life Insurance (Basic, Voluntary & AD&D)