Community Connections Manager

Join our team and be part of something bigger, a force for change in the fight against hunger. The Community Foodbank of New Jersey (CFBNJ) is more than a food bank. We champion healthier lifestyles and positively impact social and economic change. Together we can create a stronger, more resilient New Jersey for everyone!   

As a Community Connections Manager, you will play a crucial role in the leadership and execution of direct and mobile outreach programs on federal nutrition benefits to neighbors in Atlantic, Cape May, and Cumberland counties. You will manage a team of Outreach Coordinators, ensuring adherence to community outreach best practices.

What you’ll do in your role:  

• Manage a team of outreach coordinators and the SNAP vehicle.

• Ensure uniform standards of program delivery, including messaging, implementation practice, policy application, and adherence to rules and procedures. 

• Assist team members at both direct and mobile outreach activities, to identify, screen, and assist neighbors with federal nutrition benefit applications 

• Visit community partners on a quarterly basis to ensure quality of services and plan for continued collaboration. 

• Maintain knowledge and expertise in eligibility, enrollment, and program specifications of SNAP, WIC, TANF/GA, and school meals  

• Establish and grow positive relationships with partners, county and municipal officials, and other nonprofit organizations, and represent CFBNJ at events and meetings.  

• Provide programmatic, outreach, and post-event reports.

• Provide critical analysis on the execution of service programs including the SNAP van. 

• Perform other duties as assigned.  

Why you’ll love working at CFBNJ:  

• Opportunity for impact: Last year we provided over 90 million nutritious meals across New Jersey and educated over 25,000 people about health and nutrition. 

• Balance: Generous time off, 14 paid holidays, childcare resources, and organization-wide engagement days.  

• Financial Wellness: 401k with 4% company match after 1 year.  

• Health Benefits: Medical, Dental, Vision and Wellness Programs.  

• Recognition and Certifications: Learning opportunities, tuition and certificate reimbursement, and engagement with our reward and recognition program, Bonusly! 

What you’ll need to be successful in this role:

• Bachelor's degree in a related field, plus 2-3 years relevant supervisory experience

• Bilingual in Spanish/English is a plus.

• Understanding of and commitment to the mission and values of the CFBNJ and an ability to articulate the organizational goals and values

• Excellent organizational and communication skills, with the ability to manage multiple tasks and meet deadlines. Ability to work effectively in a diverse community

• Demonstrated experience effectively managing remote and community-based teams

• Demonstrated ability to maintain complete and accurate data, with keen attention to detail

• Knowledge of case management a plus, along with good documentation, data reporting skills, attention to detail, and creative problem solving
• Ability to maintain positive morale, adaptability, and effective communication and interpersonal skills; Strong time management skills and the ability to handle competing priorities
• Reliable transportation and a valid driver’s license as travel to partner sites is required

• Ability to work some nights and weekends as needed
• Ability to occasionally lift and/or move up to 50 pounds  

CFBNJ is an equal employment opportunity employer and is committed to complying with all applicable laws prohibiting discrimination based on race, religion, color, national or ethnic origin, age, sex , sexual orientation, gender identity or expression, transgender status, marital status, domestic partnership or civil union status, pregnancy or breastfeeding, disability, being a victim of domestic violence, status in the uniformed services of the United States (including veteran status), justice involved,as well as any other category protected by federal, state or local laws.