Mobile Pantry Experience Specialist

Join our team and become a part of something bigger, a force for change in the fight against hunger. The Community FoodBank of New Jersey (CFBNJ) is more than just a food bank. We champion healthier lifestyles and positively impact social and economic change. Together we can create a stronger, more resilient New Jersey for everyone!

As the Mobile Pantry Experience Specialist, you will be responsible for maintaining a culture of caring for neighbors that utilize, and volunteers that support, the Mobile Pantry program. This role will be on site during distributions across all three counties and will play a critical role in daily operations.

What you’ll do in your role:

• Welcome, train and supervise Mobile Pantry volunteers, including regular morning huddles, daily assignments and in-the-moment learning.
• Staff daily outdoor food distributions in all weather conditions
• Collaborate with the Volunteer Manager- EHT and Development Team to update and administer volunteer policies, practices and trainings.
• Staff daily outdoor food distributions in all weather conditions.
• Build and maintain subject matter expertise in best practices for food pantry operations and equitable service models. Collaborate with other departments to offer service insights to partners, improve wellness outcomes for our neighbors across our service area and implement advertising initiatives for the program.
• Maintain knowledge and consistently model the policies and procedures of Feeding America’s national office; US & NJ Departments of Agriculture; and state and local government regulations pertaining to food handling, distribution, storage, sanitation, and disposal.
• Demonstrate a professional demeanor in interactions with all staff, partners, and government officials; represent CFBNJ at occasional external meetings and events.
• Collaborate with Network Relations, Programs, and Operations staff, under the direction of the Neighbor Services Lead and Director of Community Nutrition, to develop strategies to fill gaps and improve network partner coverage in underserved areas.
• Create and maintain a culture of caring for the neighbors and partners we serve.
• Maintain a system for listening to and learning from neighbors during distributions.

Why you’ll love working at CFBNJ: 

• Opportunity for impact: Last year we provided over 90 million nutritious meals across New Jersey and educated over 25,000 people about health and nutrition
• Balance: generous time off, 14 paid holidays, childcare resources, and organization-wide engagement days
• Financial wellness: 401k with 4% company match after 1 year
• Health benefits: medical, dental, vision and wellness programs
• Recognition and certifications: learning opportunities, tuition and certificate reimbursement, and engagement with our reward and recognition program, Bonusly!

What you’ll need to be successful in this role:

• Event management experience or community outreach
• Ability to work outdoors in all weather conditions
• Ability to bend, stand, and lift at least 50 lbs. frequently
• Positive, empathetic, and creative solutions-based attitude, excellent communication and interpersonal skills.
• Experience working in underserved communities and with people from a variety of backgrounds: diverse client populations, community organizations, government officials, vendors, and staff at all levels
• An understanding of systemic inequality and food justice concepts.  
• Timeliness, dependability and accountability are essential for success in this role.
• Bilingual or multilingual skills (English plus Spanish, Vietnamese, Ukrainian, Arabic, Creole, Bengali, or other) are a plus.
• Following hiring, must successfully complete and stay up to date with food handling certification.

CFBNJ is an equal employment opportunity employer and is committed to complying with all applicable laws prohibiting discrimination based on race, religion, color, national or ethnic origin, age, sex , sexual orientation, gender identity or expression, transgender status, marital status, domestic partnership or civil union status, pregnancy or breastfeeding, disability, being a victim of domestic violence, status in the uniformed services of the United States (including veteran status), record of arrest, as well as any other category protected by federal, state or local laws.