Quality Control Lead

The Quality Control Lead will be responsible for supporting the QA Manager in maintaining a high level of customer and consumer satisfaction by assuring consistent quality. The ideal candidate will apply a knowledge of food safety and quality, GFSI schemes, and second/third party auditing knowledge to meet business needs under direction of the QA Manager. This role offers responsibility, variety, and the satisfaction that your role makes a real impact on our success.

Duties and Responsibilities:

• Assist QA Manager with implementing various quality systems (SQF, Organic, kosher, RSPO, UTZ, etc.).
• Support the QA Manager on large projects and improve consistency, efficiency, and product quality.
• Work towards achieving and maintaining GFSI certification.
• Issue new documents (SOPs, master formulas and spec sheets, assist with Spex).
• Communicate corrective actions to suppliers/Vendors.
• Managing and monitoring customer complaints.
• Review and manage audit complaints.
• Provide support for quality related trainings for all departments.
• Reports all monthly trending reports to Manager.
• Assist in implementation of corrective action required as a result of audit.
• Communicate nonconforming product to appropriate personnel.
• Write technical reports and supporting documentation such as deviation, CAPAs, reports, testing protocols, and trend analyses preventative/corrective actions. Ensure timely closure of investigations.
• Participate in internal audits for compliance with SOPs, GMPs, and regulations.
• Participates actively in technology transfer, method qualification and validation.
• Perform all additional Quality Control tasks as required on the production lines.

Requirements

• Experienced with GFSI and HACCP Scheme (SQF, BRC).
• HACCP and PCQI Certified.
• 2-3 years supervisory experience (including conducting performance evaluations).
• 2-3 years of Strong Regulatory, Recall and Labeling knowledge.
• Relevant work experience in a medical device, pharmaceutical, or food processing industry field.
• GMP experience in manufacturing environment.
• Working knowledge of safety rules, regulations and training.
• Bilingual (Spanish/English).
• Good Communication skills.
• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint and Outlook).
• Attention to details and be vigilant to detect process/product variations.
• The ability to solve practical problems or issues and report in a higher level.
• Must be a person of passion and integrity who has the drive to excel and deliver exceptional results.
• 3 years of experience in 3-tier Customer interactions.
• Ability to work in a team environment.

This position will require:

• Weekend work.
• Working overtime.
• Working on holidays as needed.
• Short notice shift coverage.
• Frequent physical demands including lifting and/or moving up to 25 pounds, and occasionally lifting and/or moving up to 50 lbs.

Benefits

• PTO
• Employee discounts
• Paid Sick Time
• Health Insurance
• Dental and vision
• 401K