Senior Director of Operations

Join our team and become a part of something bigger, a force for change in the fight against hunger. The Community FoodBank of New Jersey (CFBNJ) is more than just a food bank. We champion healthier lifestyles and positively impact social and economic change. Together we can create a stronger, more resilient New Jersey for everyone!   

As a Senior Director of Operations, you will provide insight and recommendations for short and long-term initiatives and continuously evaluate the acquisition and distribution flow of food products. You will be responsible for managing the distribution centers which includes optimal number and location of distribution centers as well as plant configuration. You will also effectively communicate and represent internal and external needs of constituents and stakeholders supported by the CFBNJ Operations team. 

What you’ll do in your role:

• Determine optimal inventory flow through network and develop high-level planning models.
• Plan activities to maintain compliance and change controls in accordance with industry best practices and required standards. 
• Maintain operational procedures (SOPs) and work instructions (process flow diagrams and instructional guides)
• Ensure maximum compliance with current Good Manufacturing Practices, Good Distribution Practices, OSHA, USDA, FANO, AIB and other areas of regulatory oversight. 
• Develop effective metrics, KPIs, and monitoring programs.
• Develop and support staff development programs.
• Work cross functionally to identify gaps between teams and ensure a seamless process. 
• Support in developing an inbound logistics cost model and customer delivery models. 
• Optimize inbound and outbound flows at all distribution sites. 
• Support in implementing stock replenishment parameters and inventory strategies. 
• Develop robust reporting/metrics and insights around performance/cost parameters. 
• Develop and maintain inventory planning processes and quality assurance standards.
• Lead critical cross functional initiatives from concept to execution. 
• Implement and manage the quality of deliverables.
• Conduct analysis and lead teams to conduct analysis. 
• Create and maintain a team-oriented environment through effective coaching and mentoring.
• Create a culture of continuous improvement in operations leading to a pipeline of improvement opportunities. 

 Why you’ll love working at CFBNJ:

• Opportunity for impact: Last year we provided over 90 million nutritious meals across New Jersey and educated over 25,000 people about health and nutrition
• Balance: Generous time off, 14 paid holidays, childcare resources, and organization wide engagement days
• Financial Wellness: 401k with a 4% company match after 1 year
• Health Benefits: medical, dental, vision and wellness programs
• Recognition and Certifications: learning opportunities, tuition and certificate reimbursement, and engagement with our reward and recognition program, Bonusly! 

What you’ll need to be successful in this role:

• Bachelor’s degree and a minimum of 10 years of leadership experience managing multiple large-scale warehouses with experience related to supply chain or operations management or in other areas including but not limited to, business, economics, or engineering, or 13 years of leadership experience managing multiple large-scale warehouses with experience related to supply chain or operations management or in other areas including but not limited to, business, economics, or engineering
• Prior Cold Chain distribution experience is a plus.
• Knowledge of warehousing operations in a manufacturing environment as well as solid knowledge and experience in planning, procurement, transportation, logistics, and integrated systems required. 
• Working knowledge and understanding of continuous improvement principles (lean/six sigma), project management, change management. 
• Excellent written and oral communication abilities. 
• Must be able to present complex theoretical concepts and empirical performance data effectively to a variety of audiences.
• Must exhibit strong leadership skills with particular emphasis on cross-functional relationship development. 
• Integrity and the ability to gain the confidence and trust of colleagues. 
• Excellent analytical skills with a high attention to detail. 
• Knowledgeable in Export documentation and controls. 
• Ability to effectively maintain a culture of continuous improvement is essential. 
• Extensive experience with industry-standard software applications (Microsoft Word, Excel, PowerPoint, Visio). 
• Ceres experience strongly desired. 
• Knowledge of relevant federal, state, and local laws, and regulations related to DOT. 

CFBNJ is an equal employment opportunity employer. We consider individuals for employment according to their skills, abilities, and experience. CFBNJ is committed to complying with all applicable laws prohibiting discrimination based on  race, religion, color, national or ethnic origin, age, sex , sexual orientation, gender identity or expression, transgender status, marital status, domestic partnership or civil union status, pregnancy or breastfeeding, citizenship status, disability, genetic information, refusal to submit to genetic testing or provide genetic information, atypical hereditary cellular or blood trait status, being a victim of domestic violence, status in the uniformed services of the United States (including veteran status), record of arrest, or on the basis of displaying the American flag, as well as any other category protected by federal, state or local laws.