Vendor Relationship Manager

About Sourgum

Sourgum is at the forefront of modernizing the waste and recycling industry. We are dedicated to transforming the traditional approaches to waste management into zero-waste solutions. Our innovative applications simplify waste and recycling management for our customers, while our advanced hardware and software tools enhance the efficiency and sustainability of our partners' hauling operations.

Our team prides itself on being accessible, responsive, honest, and friendly. We maintain these values in all interactions – with our customers, our partners, and among our colleagues. We're committed to creating a cleaner, more sustainable world and are looking for ambitious individuals to join our mission. If you're a proactive go-getter and customer obsessed, become part of our journey to make the world a cleaner place.

Position Overview

Sourgum is seeking a dynamic and driven individual to join our team as a Vendor Relationship Manager. The ideal candidate will work closely with our Sales and Operations teams to maintain and expand relationships with our partner vendors. This role requires exceptional communication skills, negotiation abilities, attention to detail, and a proactive approach to relationship management.

Responsibilities

• You must be customer obsessed and tech-enabled.
• Ability to commute into our Jersey City, NJ office.
• Proven experience in account management, vendor management, procurement, or sales within a B2B industry.
• Strong communication and interpersonal skills, with the ability to build rapport and trust with vendors and internal teams.
• Excellent negotiation abilities.
• Demonstrated problem-solving skills and the ability to work effectively in a fast-paced environment.
• Commitment to upholding company values of sustainability, integrity, and excellence.
• Prior experience in the waste & recycling, construction, trucking, or similar industry is a plus.

Requirements

• Nurture strong relationships with partnered vendors, facilitating effective communication between vendors and internal teams to ensure the highest levels of vendor and customer satisfaction.
• Source and onboard new vendors based on company needs.
• Ensure vendors comply with Sourgum’s systems and procedures.
• Monitor service quality and customer satisfaction, addressing any issues with underperforming vendors promptly and effectively.
• Support the Account Executive team by negotiating with partner vendors to secure favorable rates for specific projects.
• Stay informed about industry trends, regulations, and best practices to better understand vendors and contribute to the company's growth.
• Maintain accurate and up-to-date records for every vendor you manage.

Benefits

• A competitive compensation package including base salary between $60,000 - $90,000 as well as stock options.
• The opportunity to grow and perform in a fast-paced environment alongside a stellar team.
• Robust medical, dental, vision, and wellness benefits.
• 401(k)