Account Coordinator (Technical)

As an Account Coordinator, you will use your marketing expertise: analytical, communication and relationship building skills to provide superior client service, research and market analysis. You will persistently explore and uncover the business needs of your clients and understand how our offerings can grow their business.

Within this role you will:

• Learn and thoroughly understand Fluent’s business model and objectives, including our array of product offerings, but specializing in our performance advertising inventory. Learning will be effectively applied through internal and external interactions.
• Develop a strong understanding of mobile app, gaming, and subscription streaming service industries, to support multi-million-dollar book of business
• Assist with constant onboarding of advertisers - facilitate the pre‐launch process by gathering relevant information from clients and working with internal teams to ensure a successful and efficient launch
• Gain an understanding of Key Performance Indicators (KPIs) for each client
• Monitor client and internal reporting platforms to identify and report on trends
• Produce and analyze data to enable decision-making on strategic areas for account and campaign growth
• Support day‐to‐day client interactions by preparing and presenting agenda items and data analysis
• Support account management in the cross‐selling and up-selling of existing advertisers
• Process pay rate and budget changes within internal tracking platform
• Test and troubleshoot campaign tracking integrations – Build strong understanding of internal and third-party ad tracking platforms and integrations
• Work with clients to finalize ad spend within billing platform to generate monthly invoices
• Maintain account and campaign status documents, in preparation for team meetings with internal leadership

Requirements

• Has excellent analytical and problem-solving skills with the ability to think critically to produce meaningful outcomes
• Wears multiple hats and embodies a self-starter attitude
• Enjoys cultivating positive relationships and possesses a natural ability to communicate well with others
• Strong writing skills
• Comfortable engaging with clients at all levels, including C-level executives
• Exceptionally organized, detail-oriented, meets deadlines, strong able to multi-task
• Proficient with Excel and PowerPoint
• Strong understanding of general marketing/advertising concepts and methods
• Familiarity with the performance marketing ecosystem, including familiarity with third-party ad servers is a plus
• 1‐2 years of professional experience at a media, advertising, content, tech or digital marketing company, within a client-facing role preferred
• BA/BS degree

About Us

Fluent, Inc (NASDAQ: FLNT) is a leader in customer acquisition, leveraging its direct response expertise to drive engagement and power discovery for leading brands. Backed by proprietary data science, Fluent connects data-rich consumers to targeted offers, allowing them to find new opportunities, content, and products that enhance their lives. Established in 2010, and headquartered in New York City, Fluent's team of experts have invested over $1B in media across its digital media portfolio to build a global audience available through 500+ DSPs, DMPs, online publishers, and programmatic platforms. For more information, visit https://fluentco.com/

Benefits

At Fluent, we like what we do and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition we offer a fully stocked kitchen, catered breakfast and lunch, and our office manager keeps the calendar stocked with activity-filled events. When we’re not eating, working out, or planning parties, Fluent folks can be found participating in recreational sports leagues, networking with She Runs It, and bonding with across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes. And we have all the practical benefits, too…

• Competitive compensation
• Ample career and professional growth opportunities
• New Headquarters with an open floor plan to drive collaboration
• Health, dental, and vision insurance
• Pre-tax savings plans and transit/parking programs
• 401K with competitive employer match
• Volunteer and philanthropic activities throughout the year
• Educational and social events
• The amazing opportunity to work for a high-flying performance marketing company!

Salary Range: $65,000 to $75,000 - The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance.

Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.