Ad Operations Manager

Amagi is a next-generation media technology company providing cloud broadcast and targeted advertising solutions to broadcast and streaming TV platforms. Amagi enables content owners to launch, distribute, and monetize live, linear channels on Free Ad-supported Streaming TV and video services platforms. Amagi also offers 24x7 cloud-managed services bringing simplicity, advanced automation, and transparency to the entire broadcast operations. Overall, Amagi supports 700+ content brands, 800+ playout chains, and over 2100 channel deliveries on its platform in over 40 countries. Amagi is in New York, Los Angeles, Toronto, London, Paris, Melbourne, Seoul, and Singapore, with broadcast operations in New Delhi and an innovation center in Bangalore.

We are seeking an experienced Ad Operations Manager to join our team. The ideal candidate will have a strong background in ad operations, with specific experience in SpringServe, and a proven track record of optimizing ad revenue and managing strategic supply accounts. This role will be pivotal in driving our supply operations and enhancing our ad operations infrastructure.

Key Responsibilities:

• Guide the launch of new supply in our ad server.
• Audit recently launched supply to ensure critical params and privacy signals are appropriately passing.
• Troubleshoot issues directly with supply partners.
• Monitor trends and identify opportunities for improvement.
• Optimize RPM floors and demand waterfalls to balance revenue per second and fill rates.
• Analyze data to identify areas for optimization and implement changes to enhance performance.
• Address pre-sales questions and provide onboarding assistance to new supply partners.
• Join calls with key accounts to maintain and enhance relationships.
• Maintain internal documentation in Confluence.
• Direct new projects for the supply ops support team of 3+ based overseas..
• Delegate tasks effectively and drive team discussions for necessary automation and tool-building with the product and engineering teams.

Requirements

• Prior experience in an ad operations role (4+ years).
• Experience specifically in CTV and OTT (2+ years).
• Proficiency in using SpringServe. (1+ years).
• Familiarity with programmatic advertising and RTB ecosystems.
• Strong analytical skills with a drive for optimization and investigation.
• Strong communication skills, both written and verbal.
• Comfortable in an external-facing role, engaging with partners and key accounts.
• Excellent organizational and team management skills.
• Ability to work independently and remotely, managing multiple priorities and deadlines.
• Experience with integrating different ad servers and ad tech platforms.
• Scripting experience- particularly with Python or Apps Script.