BizOps Analyst (NYC)

ABOUT UPCLEAR

UpClear delivers a SaaS revenue management platform that is used by some of the most recognizable consumer goods brands in the world. Our system supports Trade Promotion Management, Trade Promotion Optimization, Integrated Business Planning and Revenue Management.

We serve more than 80 brands in over 30 countries. Our growth is substantial and consistent; we have been on the Inc 5000 list of fastest growing private companies for eight years in a row.

UpClear's global headquarters is in New York City and we have offices in London, Paris, and Hong Kong.

ABOUT THE ROLE

We’re looking for a dynamic individual to manage UpClear’s internal operations as we continue to grow and explore areas of expansion. As a BizOps Analyst, you will contribute to and support the core growth capabilities of the organization, by implementing and supporting core processes and systems (communication, collaboration, employee on-boarding, productivity). You will work with the CEO and Senior Management to solidify and reinforce processes that enable the team to do their best work with minimal friction and worry.

WHAT YOU'LL DO

• BizOps - You will help align departments to drive efficiency, optimize processes, and grow revenue across an organization though various analyses.
• Systems - You will be responsible for managing operational system configurations, migrations, training ; research and propose systems for better collaboration and efficiencies (CRM, Project Management, SharePoint, Office 365,..)
• Standards – Develop & maintain global IT and operational standards and processes to align with client requirements
• Communications – Support internal communications (newsletters, announcements, town hall meetings, website..)

Requirements

WHAT YOU'LL NEED

• 5+ years’ experience in an Operations Analyst and/or Management function
• CRM experience
• Bachelor’s degree
• 'Tech mindset' - ability to understand and configure systems and software tools
• Proven ability to think strategically
• Excellent communication skills (oral and written) with ability to communicate at any level, in a multicultural working environment
• Negotiation skills and proven ability to build consensus and lead
• Highly attentive to detail
• Tech/start-up industry experience is a plus

Benefits

UpClear employees have access to a range of competitive benefits, including:

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k employer matching contribution, IRA)
• Paid Time Off (Vacation, Sick, and Public Holidays)
• Hybrid work model

Salary range: $90K-120K
The salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base pay several factors may be considered as applicable including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority.