Director of Operations (Bilingual)

Join the team at The Equity Project (TEP) Charter School, featured in the New York Times, The Wall Street Journal and on 60 Minutes for its revolutionary teacher salaries and its outstanding results. TEP aims to achieve educational equity for students from historically underserved communities by utilizing world-class teachers, while re-imagining the teaching profession as a place in which teachers prioritize their own growth as pedagogical experts and community leaders.

Position overview: The Director of School Operations plays a pivotal role in ensuring the seamless functioning of our educational community for one of TEP’s three school campuses. This dynamic leadership position demands a deep passion for operational excellence, community development, and a commitment to fostering a positive environment for both staff and students. The Director of School Operations role is for an equity-driven individual who strongly believes in TEP’s revolutionary approach to providing an excellent educational experience to underserved communities.

Requirements

Operations Management

• Operational Capacity Building: Lead the evolution of the school's current and long-term operational strategy through oversight of all non-instructional operations.
• Daily Operations Oversight: Manage the day-to-day operations to ensure the smooth functioning of the school.
• Leadership Collaboration: Coordinate with school leaders around strategic thinking to implement and innovate school operational goals that enhance the quality educational services for students and families.
• Community Engagement: Collaborate with school leaders to build and maintain strong relationships within the school community, fostering an inclusive environment aligned with TEP's commitment to equity.
• Assessment Coordination: Manage the coordination of logistics related to New York State Assessments, ensuring seamless execution of state testing procedures.
• Data Systems Management: Oversee the administration of data systems, including TEP’s Student Information System and ATS, ensuring accuracy and efficiency in data management processes.
• Student Recruitment and Enrollment: Drive student recruitment and enrollment initiatives, collaborating with relevant stakeholders to maintain optimal student population.
• Student Transportation Oversight: Manage student transportation logistics, encompassing yellow bus services and Metro Cards, while maintaining a positive relationship with DOE’s Office of Pupil Transportation.
• Technology Support Vendor Liaison: Serve as TEP’s primary liaison with all technology vendors, ensuring effective communication and coordination for technology support services.
• School Food Program: Collaborate with TEP's Food Services Team to ensure compliance with Department of Health regulations and timely distribution of meals for all students.
• Student Health: Serve as TEP’s primary contact for our school nurse and the Office of School Health, ensuring compliance with all health and safety regulations.
• Event Planning and Management: Plan and manage school events, including the direct logistics of school ceremonies, special events, and field trips.

Operational Excellence and Collaboration:

• Operational Excellence: Influence a culture of operational excellence and collaboration across the organization, fostering a solutions-oriented approach.
• Leadership Skills: Provide guidance and training for the school operations team by providing constructive feedback, ensuring a well-equipped and capable team to handle operational responsibilities.
• Customer Service Culture: Cultivate a culture of customer service and solutions-oriented support for students, families, staff, and visitors, ensuring a positive and supportive experience for all stakeholders.

About You (Qualifications)

• Leadership Experience in Operations: Bring a minimum of 5+ years of impactful management experience in operational roles.
• Project Management Expertise: Strong project management and supervisory experience required; displays the ability to manage strategic operations and influence direct and indirect reports
• Operational Excellence: Energized by the prospect of managing school operations projects and initiatives, while adhering to sensitive timelines and modeling excellent organizational skills.  Proficiency with Microsoft Office, G-Suite, project management software tools, methodologies, and best practices.
• Passion for Equity and Inclusion: Exhibit a genuine passion for building diverse, equitable, and inclusive School Operations teams, aligning with TEP's commitment to fostering educational equity across all departments.
• Strategic Vision and Operational Agility: Showcase enthusiasm for big-picture school operations strategy and innovation while demonstrating the ability to adeptly navigate day-to-day operational needs.
• Commitment to TEP's Vision: Deeply committed  to TEP's organizational vision and revolutionary approach to attracting educational talent to underserved communities, aligning personal values with TEP's mission.
• Exceptional Communication Skills: Exhibit exceptional writing ability and verbal communication skills; bilingual Spanish fluency, preferred.

Note that as this role requires a strong on-site presence, TEP's Director of School Operations is a fully in-person position at one of TEP's campuses in Washington Heights/Inwood.

Benefits

At TEP, growth isn't just for our students—continued growth is also a central priority for our staff members. That's why we're redefining the employee experience, offering a rewarding career that includes an annual salary that matches TEP’s high expectations.

• Compensation: Competitive annual salary in the range of $100K to $115K, based on the individual’s experience level
• Unmatched Talent: Be surrounded by a collaborative community of experienced, passionate professionals who care about educational equity
• Time Off: 5 weeks of vacation plus 11 federal holidays and additional non-federal holidays according to each school calendar; 5 sick days and 3 personal days
• Guidance and Mentorship: The Director of School Operations reports directly to TEP's CEO
• Employee Wellness: We value your well-being through our Staff Food Program, Staff Retreats, and Wellness Programming
• Healthcare: World-class medical, dental, vision, Short-Term Disability (STD), Long-Term Disability (LTD), and Life Insurance policies
• Family Focus: Parental leave and dependent care account so you can care for your loved ones
• 403b Retirement Plan: We care about your ability to save for your future
• Learning & Development: A culture that provides and encourages professional growth and development, including professional development and tuition/continuous learning reimbursements