Director of Retail, North America

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped over one million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. 

We have offices in San Francisco and San Diego for those who prefer hybrid or office settings and employee hubs, including New York City, Boston, Los Angeles, Seattle, and more.

We are looking for a Director of Retail, North America to provide leadership, direction, and resource stewardship to the Oura retail sales function in North America. 

We are looking for a Director of Retail, North America who will provide leadership, direction, and resource stewardship to the Oura retail sales function in North America. As a senior sales leader, the Director of Retail is accountable for, driving  existing key accounts, identifying new market opportunities, term negotiations, overall sales performance, and for aligning sales objectives with firm business strategy. The ideal candidate will have extensive experience in retail sales management, a deep understanding of the consumer hardware market, and a proven ability to lead high-performing sales teams.

What you will do: 

• Retail Sales Strategy:
• Align the sales organization’s objectives with firm business strategy through active participation in Oura’s strategic planning, sales strategy development, forecasting, sales planning, and budgeting.
• Identify and capitalize on market opportunities to drive sales growth and market share.
• Sales Performance Management:
• Set and achieve sales targets and KPIs for retail channels across North America.
• Monitor sales performance, analyze trends, and adjust strategies as necessary to meet and exceed targets.
• Proactively assess existing sales organization support investments, including MDF/CO-OP, Conditional/Unconditional Rebates, Merchandising and Administrative support.
• Channel Management:
• Build and maintain strong relationships with key retail partners, including major electronics retailers, department stores, and specialty stores.
• Negotiate and manage contracts, pricing, and promotional activities with retail partners.
• Team Leadership:
• Lead, mentor, and develop a high-performing retail sales team, fostering a culture of excellence and accountability.
• Provide guidance and support to sales managers and representatives to enhance their performance and career development.
• Market Insights and Reporting:
• Conduct market research to stay abreast of industry trends, competitive landscape, and consumer behavior.
• Provide regular reports and insights to senior leadership on sales performance, market conditions, and strategic recommendations.
• Cross-Functional Collaboration:
• Work closely with marketing, product development, and supply chain teams to ensure alignment and support for retail sales initiatives.
• Collaborate on the development and execution of marketing campaigns and product launches to maximize retail impact.

Requirements

We would love to have you on our team if you have:

• Extensive experience in a senior retail sales management role within the consumer electronics industry.

• Proven track record of achieving and exceeding sales targets and driving business growth.
• Excellent negotiation, communication, and relationship-building skills.
• Strong leadership and team management skills with a demonstrated ability to motivate and inspire sales teams.
• Deep understanding of the North American retail market and consumer hardware industry trends.
• Proven ability to build effective relationships with key stakeholders.
• Proven ability to create, review and interpret financial market category information and translate insights into action plans.
• Passion for the brand and driven to succeed in a commercial environment.

Benefits

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits!

What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own + employee discounts for friends & family
• Fertility benefits through Carrot Pro
• Flexible working hours and remote working arrangements
• $750 Learning & Development credit
• $200 monthly wellness credit
• $108 monthly lunch credit
• 20 days of PTO + 13 paid holidays + 8 days of flexible wellness time off
• 5 days paid sick leave, 5 days bereavement leave, 12 weeks paid parental leave
• Amazing culture of collaborative and passionate coworkers

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• Region 1 $161,500 - $190,000 
• Region 2 $153,425 - $180,500
• Region 3 $145,350 - $171,000

A recruiter can determine your zones/tiers based on your US location.

To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.