Director of Salesforce Solution Architecture

At Madison Ave Consulting, our vision is to become the premier Salesforce consulting firm, recognized for empowering our employees and delivering unparalleled value and service to our clients. We are committed to creating a fulfilling and inclusive work environment that prioritizes the health, wellbeing, and personal and professional growth of our team members. We take great pride in cultivating a diverse and inclusive workplace, and we believe that this, in combination with our dedication to sustainability and family-friendly values, is what really sets us apart. 

The Director of Salesforce Solution Architecture is more than just a role; it represents a strategic backbone in our journey toward growth and innovation. This pivotal role stands at the forefront of orchestrating sophisticated, scalable, and future-proof technical solutions within the Salesforce ecosystem. As we commit to delivering unparalleled service excellence to our clients, this role enhances our capabilities, setting new benchmarks in quality and innovation. 

We invite you to be a key player in our evolution, elevating our practice to new heights and redefining what's possible in the realm of Salesforce solutions.

Compensation and Benefits:

• $150,000+ Bonus Up to $275,000 including Bonus
• Comprehensive Benefits Package:
• Medical & Dental Insurance
• Health & Dependent Care FSAs
• 11 Federal Holidays
• 20 Days PTO
• Laptop + Equipment Stipend

Details

• Location: US Remote
• Time Zone Preference: EST

• Willingness to travel occasionally to client sites within the USA.
• At this time, we cannot provide sponsorship to non-US citizens.

Requirements

Solution Architecture Leadership:

• Facilitate the collaboration among the delivery team to transition from current to future systems effectively.
• Lead design and architecture discussions with clients, internal, and external teams, ensuring alignment with strategic objectives.
• Craft end-to-end solutions utilizing Salesforce core products (Sales Cloud, Service Cloud, Experience Cloud) to solve complex business challenges across various industries.
• Develop and document solution architectures, designs, and implementation plans with an industry-agnostic approach.
• Customize and configure solutions to meet client requirements, ensuring optimal performance and scalability.

People Management:

• Conduct weekly one-on-one meetings with team members to discuss progress, set growth objectives, and offer personalized mentorship, supporting their professional development and career aspirations.
• Craft and implement training and mentorship programs aimed at elevating the expertise and capabilities of business analysts, consultants, solution architects, and developers within the Madison Ave team.
• Provide individualized mentorship to foster growth and development within the team.

Hands-on Consulting and Solution Design:

• Provide hands-on consulting expertise in Salesforce technologies, actively engaging in solution design, development, and implementation.
• Guide and mentor Madison Ave team, providing expertise and support throughout project lifecycles.
• Conduct design and code reviews, ensuring adherence to our best practices and industry standards.
• Lead requirement gathering sessions and translate client needs into actionable project plans.

Client and Stakeholder Management:

• Manage client relationships and expectations, serving as the primary point of contact for project-related discussions.
• Collaborate with stakeholders to define project scope, objectives, and success criteria.
• Create Statements of Work (SOWs), outlining project deliverables, timelines, and resource requirements.
• Regularly communicate project progress, risks, and mitigation strategies to stakeholders.

Project Management and Leadership:

• Oversee projects of all sizes- from SMB to Enterprise level Initiatives- from start to finish, guaranteeing their completion within defined scope, budget, and deadlines.
• Collaborate closely with the PMO and Project Managers to manage project timelines, budgets, and resources, ensuring optimal efficiency.
• Facilitate seamless coordination with onshore and offshore resources to optimize project delivery and resource utilization.
• Conduct regular project status meetings, providing updates and addressing any issues or concerns proactively.

Required Qualifications:

• 10 years of professional services/customer service delivery experience.
• 5 years of Salesforce implementation experience and consultant roles in client-facing environments.
• 5 years of success leading a team of individual contributors and/or other managers
• Demonstrated leadership in building, nurturing, and managing top talent through effective mentorship and strategic leadership.
• Deep knowledge and understanding of Salesforce technologies for complex business solutions.
• Experience in diverse industry solutions, with a preference for healthcare expertise.
• Strong track record in people management, excelling in developing team members’ potential and fostering a culture of high performance and continuous improvement.
• Outstanding ability to communicate complex ideas clearly and persuasively.
• Exceptional skill in articulating visions and motivating teams, ensuring clarity and commitment.
• Expertise in remote work dynamics, excelling at managing and motivating distributed teams to maintain high productivity and collaboration.

Benefits

Compensation and Benefits:

• $150,000+ Bonus Up to $275,000 including Bonus
• Comprehensive Benefits Package:
• Medical & Dental Insurance
• Health & Dependent Care FSAs
• 11 Federal Holidays
• 20 Days PTO
• Laptop + Equipment Stipend

Details

• Location: US Remote
• Time Zone Preference: EST

• Willingness to travel occasionally to client sites within the USA.
• At this time, we cannot provide sponsorship to non-US citizens.

At Madison Ave Consulting, we are committed to adapting to changing economic environments and landscapes. Our resilient and innovative approach ensures that we remain at the forefront of our industry, while always prioritizing the wellbeing of our team.

We believe in slow and steady growth, focusing on long-term sustainability rather than short-term gains. This approach allows us to maintain our high standards of service and foster meaningful relationships with our clients, while creating a stable and prosperous future for our company, our team members, and the businesses we serve.

Together, we are building a sustainable, family-focused, diverse, and adaptive organization that is a force for positive change in the Salesforce consulting industry and beyond.

Our Fair Hiring Practices:

At Madison Ave Consulting, we don’t just accept differences - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and the communities where we operate. We are an equal opportunity employer which means that employment and advancement at Madison Ave Consulting is based on a person's merit and qualifications.

We do not discriminate against any applicant or employee on the basis of race, ethnicity, color, national origin, ancestry, citizenship, religion, creed, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender, gender identity or expression, physical or mental disability, or any other characteristic protected by federal, state or local law.