Director, Sales Operations

Founded in 2014, ButterflyMX is on a mission to empower people to open and manage doors & gates from a smartphone. Our products are installed in more than 10,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate.

Our features are designed for developers, owners, property managers, and tenants. And our products lower operating costs and improve tenant satisfaction. Developers and owners no longer need to run building wiring or install in-unit hardware. Property managers can grant building access, revoke permissions, and review entry logs from an online dashboard. Residents can open doors from their smartphones, issue visitor access, and see who is trying to enter the building.

Fantastic people are the key to our success. As a distributed, primarily remote workforce, we’re looking for more intelligent, passionate, collaborative, and down-to-earth individuals to join our growing team. Our culture is transparent and flexible; our benefits range from a 401(k) match to quarterly stipends for self-care. While we work incredibly hard to improve the experience of everyone who lives, works, and visits our communities, we always have time for a good laugh.

ButterflyMX is hiring a Director of Sales Operations to oversee and improve our sales processes and systems. Reporting to the Vice President of Sales Operations, the Director of Sales Operations will work closely with the sales, marketing, and customer success teams to drive operational efficiency and enable the sales team to achieve their targets.

Responsibilities:

• Design and implement sales strategies, processes, and best practices to improve sales team productivity and effectiveness
• Optimize sales workflows, including lead management, opportunity management, and quote-to-cash processes
• Develop and maintain sales reports, dashboards, and analytics to provide actionable insights to the sales team and leadership
• Oversee the implementation and adoption of the CRM system, ensuring data integrity and accurate reporting
• Collaborate with cross-functional teams to improve sales enablement and training programs
• Identify and recommend improvements to sales tools and technologies to streamline sales operations
• Develop and manage sales compensation plans, including commission structures and performance metrics
• Partner with finance to develop sales forecasts, budgets, and sales targets
• Stay up-to-date with industry trends and best practices in sales operations

Requirements

• 5+ years of experience in sales operations or a similar role
• Prior experience managing sales operations in a high-growth technology company
• Strong analytical and problem-solving skills with the ability to derive insights from complex data sets
• Proficiency in CRM systems (Salesforce preferred) and sales analytics tools
• Excellent project management skills with the ability to manage multiple initiatives simultaneously
• Strong communication and collaboration skills with the ability to work cross-functionally
• Experience with sales enablement and training programs
• Knowledge of sales compensation plans and performance metrics
• Proven track record of driving operational excellence in sales organizations

Benefits

• Comprehensive Medical (ButterflyMX covers 90% of the cost) starting day 1
• Dental and Vision plans (ButterflyMX covers 100% of the cost) starting day 1
• 401(k) plan with a match
• 13 paid holidays and 25 days of PTO
• Paid Family Leave
• Employee Assistance Program
• Quarterly self-care stipends
• HealthAdvocacy Program
• Access to optional benefits, including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance
• Collaborative, dynamic work environment filled with kind, intelligent people who are working hard on an industry-defining product

EEO STATEMENT

ButterflyMX is an equal-opportunity employer, and we value diversity at our company. We strive to create an accessible and inclusive experience for all candidates and employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. You must have the authorization to work in the US to become an employee. Please let our recruiting team know if you need reasonable accommodation during the application or the recruiting process.