Executive Operations Director

Title: Executive Operations Director

Organization: WorkMoney

Reporting to: Chief Executive Officer

Location: United States / Remote, requires U.S. work authorization

Term: Permanent, Full-Time, Exempt

Compensation: $144,200 Annually

To Apply: [LINK]

Deadline: Application deadline June 13, 2024;  target start beginning of July

About WorkMoney

WorkMoney is a nonprofit organization dedicated to lowering costs and raising incomes for all Americans to make American life more affordable and American families more economically secure. We provide products, services, perks, benefits, tips, and tools to help members improve their financial lives. We are a trusted source of information about financial matters, economic policy, and public debates about the economy. We also activate and engage our members in advocacy campaigns to support policies and elected leaders to support our core vision that everyone in America can afford to live a good life. You can find out more about WorkMoney at workmoney.org.

Why do we need an Executive Operations Director?

2024 is a critical year for WorkMoney. We’re into our fourth year of operation and dreaming bigger than ever. We’ve experienced exponential team growth and with this very talented team, have been executing complex cross-functional programs. In plain speak, we’re kicking ass, working across silos, thinking big, and we’re just getting started.

Our Founder and Chief Executive Officer (CEO) is poised to take on new challenges and opportunities this year and beyond. She can only do so with a strong executive team and an experienced Executive Operations Director and Executive Coordinator by her side. The right candidate will be a force multiplier, able to ensure our CEO shows up well in every room she’s in. Most importantly, the Executive Operations Director will help preserve and channel the CEO’s time by staying deeply in tune with organizational priorities,  and working across teams to proactively surface areas that need the CEO’s urgent attention.

A typical day in the life of WorkMoney’s Executive Operations Director could look like:

• Operational oversight: Serve as the operational lead in the CEO’s office, overseeing an executive coordinator and orchestrating the rhythm of day-to-day operations
• Strategic time and priority management: Optimize the CEO’s calendar to align with her priorities. Lead daily stand up and wrap up meetings to manage, prioritize, and execute upon a running task list that runs the gamut from fundraising to thought leadership to organizational strategy
• Meeting preparation and follow-up: Research, collect, and compose briefing materials, presentations, talking points, etc. for the CEO to ensure she can effectively engage in every meeting. As appropriate, collaborate with others across the organization on preparation. Proactively follow up with others on project status
• Real time advisor: Serve as a trusted strategic advisor who rapidly responds with keen listening skills, perspective, and decisiveness when unexpected challenges and opportunities arise 
• Special projects: Manage projects of varying scopes and complexity for the CEO – including board and budget management – communicating her priorities and preferences in partnership with other members of the WorkMoney team
• Team member development: Partner with the executive coordinator to bolster their skills and knowledge and provide opportunities for growth within their scope of responsibility
• Translator and point of contact: Serve as an internal air traffic controller and referee of communications, requests, and tasks that require CEO’s attention
• Strong leadership: As a leader in the CEO’s office, model the organizational values and act as a steward of the culture. Demonstrate a high EQ leadership style, fostering high-trust and collaborative working relationships across the organization

Requirements

What are we looking for?

WorkMoney’s Executive Operations Director will bring astute judgment and strategic thinking to support the CEO in making quicktime decisions about pivots and setbacks. They’ll have prior experience in a similar role and be equipped to work cross-functionally. Our rapidly growing organization is composed of new and veteran WorkMoney team members hailing from multiple sectors, and the right individual will need to move fluidly between them, seizing opportunities to streamline communication, preparation, and problem solving. Here are some of the qualities we think will make an individual successful in this role. If you feel you have most of these, please apply!

Must haves

• 5-7 years of work experience in a similar role (Special Assistant or Chief of Staff) or line of work

• Ability to talk through immediate challenges and needs while delegating and communicating on behalf of the CEO
• Builds trust fast and effectively with team members up, down, and across the organization
• Comfortable forging a two-way relationship with an executive-level principal such that you aren’t just an executor, but you push back, provide clarity, give and receive feedback, and seek to drive understanding on prioritization
• Seeks to understand and track the relationships and strategies most important to the CEO
• Proactive in creating systems that enable good communication and processes amongst the executive team that holds leaders accountable
• Strong management, communication, organizational, and decision-making skills
• Desire to work in a dynamic, fast paced environment 
• A strong commitment to diversity, equity and inclusion and an equitable future

Nice to haves

• Strong preference for candidates with experience in government, politics, philanthropy, advocacy, or start up for profit environments
• Experience using at least one CRM system
• Managerial experience

Benefits

We’re proud to offer generous benefits like competitive pay, expansive paid time off options, and employer contributions to retirement and student loan repayment. The salary for this role is $144,200 annually and as part of our commitment to pay transparency and equity in our organization, the salary for this position is not negotiable. WorkMoney covers the premiums for healthcare, dental, and vision plans so you don’t have to, offers a 6% 401K employer match, four weeks paid vacation, generous paid family and medical leave, and annual allowances for remote work and professional development.

Why join our team?

Our workplace is dynamic and we aren’t afraid to pivot when things don’t work. We’re mission driven, hard working, and scrappy AF. We have a good time working on hard things, and embrace the line ‘feedback is a gift’. We jump in to help each other, and make time to reflect when things go well and not so well. The truth of the matter is: we’re doing cool stuff with really cool people and having a great time doing it.

WorkMoney is an equal opportunity employer. WorkMoney prohibits unlawful discrimination against any employee or applicant for employment based on age, color, disability, gender, marital status, national origin, religion, sexual orientation, expression, gender identity, veteran’s status, or any other basis prohibited by law. We strongly encourage applicants from historically under-represented communities and see diversity of all kinds as a tremendous asset to our work.

To Apply

Follow the link to the application page, complete the required fields, and submit a resume and cover letter that highlights your prior experience and qualifications for the role. We read these. Leave the fluff, keep it relevant, and tell us why you’d want to do this job at this organization. Submissions without a cover letter will not be considered.