Field Services Branch Manager

S&K Building Services is seeking an experienced Field Services Branch Manager to lead operations at our Rochester Branch! This is a premier management position within a high-performance environment of profitability, growth, and customer satisfaction. This position presents a dynamic opportunity to help optimize the company’s core operational and financial processes, while developing and managing strategic branch metrics. In support of these primary responsibilities, the ideal Branch Manager will be a self-starter and be financially as well as operationally minded, with the highest of integrity.

This position will support Rochester Window Cleaning, an S&K acquired company.

Rochester Window Cleaning | 106 B Craig Street. Rochester, NY 14611

What You'll Do

• Field Operations
• Manage job scheduling and resource assignments
• Evaluate and develop employees
• Monitor formal training
• Ensure compliance with safety requirements
• Implement process improvements
• Business Development
• Drive branch growth by leveraging new and existing customer relationships
• Work alongside our Sales Team to ensure proper job pricing and estimates
• Ensure disciplined follow-up on bids
• Financial Performance
• Optimize branch earnings with a focus on annual earnings growth
• Payroll Metrics
• Approve and submit weekly hours and expense reimbursements for branch payroll processing
• Safety Compliance­
• Ensure ongoing adherence to critical safety protocols
• Perform job hazard analysis
• Complete pre-work checklists and equipment checks
• Asset Management
• Track and maintain all branch inventory, equipment, vehicles, and maintenance logs

Who You Are

• You have 3+ years of relatable leadership experience in Field Service Operations (this is a requirement)
• You have 3+ years of leadership experience in Field Sales
• You have a strong work ethic and problem-solving skills, with a highly-organized approach and strong attention to detail
• You have the ability to work with high level of autonomy and persevere through daily challenges
• You are capable of identifying and suggesting improvements to operational and/or sales processes
• You are a team player able to work well with senior executives, colleagues, and field technicians
• You have a valid driver’s license
• You are available to work occasional evenings and weekends
• You reside in or are willing to relocate to the Rochester, NY area

Nice To Have

• Proficiency in Microsoft Office
• You have relevant experience working in a company providing field services to commercial and/or residential customers
• You are proficient in reading income statements and making operational adjustments based on performance
• You have a bachelor’s degree in business administration, or similar area of study
• You are bilingual (English & Spanish)

What We Offer

• Competitive Base Salary of up to $100,000
• Performance Bonus Opportunities (Based on individual and company performance)
• Weekly Pay
• Health Care Plan (Medical, Dental & Vision) - Benefits effective the 1st of the month following 30 days of employment.
• Retirement Plan (401k with a Company Match)
• Paid Time Off & Paid Holidays
• Training & Development