Lead Corporate Travel Advisor

FlySmoother is a travel agency specializing in creating unforgettable and seamless experiences. Our mission is to deliver personalized travel experiences while providing unparalleled support from the start of planning to their return home. We foster close relationships with our clients and pride ourselves on going the extra mile for them. Our clients are loyal to us due to our personal touches and unique problem-solving abilities.

We are searching for a full-time VIP Corporate Travel Advisor. Our clients rely on corporate travel advisors to perfectly execute their business travel. Our Travel Advisors focus on Air & Hotels, Car Rentals, and Transfers. In addition to corporate travel work, this work may involve B2B flight assistance for other travel agencies. While you may not have extensively traveled, we hope that travel, food, and hospitality can be shared interests throughout our team. Our advisors are well-organized, extremely detail-oriented, resourceful, and can excel in a fast-paced forward-thinking environment.

RESPONSIBILITIES:

• Correspond with high net worth clients via email and phone
• Research flights, hotels, and ground transportation
• Book flights and hotels in the Sabre GDS and promptly communicate confirmations to clients.
• Proactively manage the client travel experience and make recommendations based on their preferences
• Provide aesthetically elegant presentation of information
• Deliver a best in class service to clients using prioritization, consistent follow up and reducing the effort of the client

INTERVIEW PROCESS:

We love to see how we would work with you if we were a client so we have a three step interview process

1. Introduction - This is our chance to get to know you and hear about your background and why you are the right fit for the role.
2. Sample Project – We will ask you to build a simple corporate travel itinerary with suggestions – think a visit to London for work that needs flights and rental cars. This is our chance to see how you present information to clients
3. Live Sample Project – You will get 45 minutes to build options to out a couple flight proposals and then present them to our founder, Jonathan Friedman. This is your chance to show your verbal communication skills and ability to understand the  deep nuances that come with booking VIP corporate travel.  

Requirements

• Bachelor’s degree strongly preferred
• Outstanding verbal and written communication skills, with ability to present, persuade and communicate effectively
• 4+ Years experience working in VIP Corporate Travel roles
• Ability to present, persuade and communicate effectively
• Swift communicator and proactive thinker
• Team player, able to work collaboratively and within groups
• Strong work ethic; someone who identifies opportunities to take on more and is not bothered working after hours when the need arises
• Proactive and resourceful; an intuitive problem-solver
• Detail-oriented and excellent time-management and organizational skills with ability to handle multiple projects and tasks simultaneously
• Quick-learning, and able to work in a fast-paced environment

Benefits

• Base of $70-100K + bonus (depends on experience)
• Healthcare + Dental + Vision
• 401K