Medical Receptionist
USA Clinics Group
Queens, new york
Job Details
Full-time
Full Job Description
As a Medical Receptionist, you would balance the needs of patients and maintain efficient work-flow of the office as well as provide support to the physician in all facets of medical procedures - before during and after. In addition, you would ensure that the patient has an excellent service experience.
This position is full-time and flexible to work at our Queens clinic locations. Must be available to work between 7am - 8pm and weekends as needed. Bilingual in English and Spanish is required.
Responsibilities
- Greet patients and escort them to the examination rooms; assist patients with the completion of forms as necessary.
- Become familiar with clinic computer hardware and software and use according to company policies.
- Answer multiple line and multiple language telephone lines.
- Schedule appointments and accommodate patient appointment needs, such as ordering transportation, rescheduling, etc.
- Contact insurance companies to verify eligibility.
- Perform clerical work as needed, i.e., copying, filing, faxing, etc.
- Comply with patient needs at all time and ensure all questions are answered.
- Maintain procedure rooms by ensuring that they are neat and ready for use at all times.
- Assist doctors during Endovenous Laser Therapy procedures in accordance with instructions and individual doctor preferences.
- Prepare patients before procedures and clean up after.
- Ensure patient receipt of post-procedure instructions and how to obtain medication if needed.
- Monitor supply levels and replace as needed.
- Train new staff as needed.
- Assist ultrasound staff as needed.
- Transport supplies or equipment as needed.
- Work overtime as required.
- Additional duties as assigned.
- Pay Rate: $18-$20/hr
Requirements
- Education: High school diploma or equivalent Required
- Receptionist or healthcare experience Required
- Spanish and English Required
- Weekend availability Required
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)