Office Operation Specialist

As a Business Operation Specialist, you will be responsible for: 

Sales Tax and Employer Account Opening 

• Handle opening sale tax and employer accounts as well as potential notices. 

• Set up and adjust processes for sales tax and employer account management. 

• Ensure all sales tax and employer account registrations are completed accurately and timely. 

• Identify and implement improvements in the account setup and management processes. 

Bank Client Opening & Relationship Management: 

• Client Onboarding Specialist: Handle the end-to-end process of opening new bank client accounts, ensuring a seamless and welcoming experience for each client. 

• Relationship Builder: Establish and nurture strong relationships with clients, understanding their needs and providing personalized solutions. 

• Proactive Communicator: Maintain regular communication with clients to provide updates, gather feedback, and ensure their satisfaction 

• Detailed Coordinator: Oversee all documentation and regulatory requirements for bank client accounts, ensuring accuracy and compliance. 

• Service Excellence Promoter: Continuously seek ways to enhance the client onboarding experience, making it as efficient and pleasant as possible 

Office Management & Support Initiatives 

Mail Management 

Requirements

Education: A bachelor's degree in business administration, management, or a related field is preferred. 

Experience: 

• At least 2-4 years of experience in office management or administrative roles. 

• Proven experience in overseeing office operations and managing administrative tasks. 

• Experience in organizing events and coordinating logistics. 

• Familiarity with sales tax processes and employer account management is a plus. 

Skills: 

• Excellent organizational and multitasking abilities. 

• Strong communication and interpersonal skills. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software. 

• Ability to handle confidential information with discretion. 

• Strong attention to detail and problem-solving skills. 

• Knowledge of French is a plus. 

Personal Attributes: 

• Highly motivated and able to work independently. 

• Demonstrated ability to work effectively in a team-oriented environment. 

• Adaptability and willingness to learn new skills and take on new responsibilities. 

• Appreciate administrative work. 

Requirements: 

• Must have the right to work in the USA. 

Location ; In person at Orbiss' office 

Benefits

• Health Insurance paid 100% with HSA and FSA available. 
• 401(k) plan with a 100% match up to 6% after 3 months. 
• Unlimited paid time-off policy (with a minimum of 2 weeks / year to be taken). 
• Transportation program (Commuter Benefits, Citi Bike membership offered). 
• Work from home friendly. 
• At the offices you will have breakfast in the morning, snacks in the afternoon and Happy Hour on Thursdays (not sure we should have mentioned this one 😉)!