Operations Analyst

R2Net is a diamond jewelry company that owns and operates JamesAllen.com and BlueNile.com. What began as a modest trading network to sell diamonds has steadily transformed into a robust e-commerce and supply chain platform that connects the entire span of the diamond eco system, including manufacturers, retailers and consumers.

R2Net is part of Signet Jewelers, a purpose-driven company who believes love inspires love and whose mission is to enable all people to Celebrate Life and Express Love. Signet Jewelers is also a “Great Place to Work-Certified™” company.

OVERVIEW:

The Operations Analyst will take a data-driven approach to gathering insights geared towards making informed decisions and process improvements critical to the success of the company’s production. This position entails working on multiple projects across departments to provide clear and actionable insight for business operations and strategy such as production/sales, inventory management, and fulfillment.

You will be expected to act as a strategist, identifying and proposing policies and practices informed by the insights you’ve gleaned from both quantitative and qualitative analysis. Tasks include managing incoming data, generating and analyzing daily and monthly reports, and compiling and assessing data for ad-hoc requests. Analysts will often work as part of a team but are expected to exercise discretion and independent judgment within the role.

Operations Analysts must have an exceptional analytical background with the ability to clearly communicate and present information. This individual needs to have excellent time-management and organizational skills, a creative and problem-solving mindset, and be proactive in the role.

Requirements

Responsibilities

• Manage data collection, measurement, and analysis for all aspects of the operations (e.g. analyzing systems, monitoring TATs across core functions, etc)
• Work with cross-functional teams to plan, analyze and manage production activities, inventory analysis and production levels
• Generate daily, monthly, and annual reports on sales and production metrics
• Fulfill ad-hoc research or analytics requests using proprietary data and external sources
• Identify patterns and generate actionable insights to facilitate key operational strategic decisions
• Develop and maintain KPIs to optimize workflow
• Identify and establish efficiencies to streamline operations
• Recommend improvements to maintain production integrity, consistency and quality

Competencies:

• Self-starter attitude and ability to exercise judgment and solve difficult problems
• Excellent time management and attention to detail; accuracy is a must!
• Strong communication and collaboration abilities
• Exceptional statistical and analytical background as well as the ability to clearly communicate and present information
• Comfortable working in an open office environment

Basic Qualifications:

• Bachelor’s degree from accredited college or university (preferably a degree in economics, business, finance, statistics or a related field)
• 0-2 years of experience in relevant field
• Advanced Excel skills (including vlookup, index/match, if-statements, visualization tools) required
• Tableau or similar experience required
• Basic SQL experience required

Preferred Qualifications:

• 1-2 years of experience in retail, production/manufacturing preferred
• Retool platform experience in API integrations and workflow creations preferred
• Experience with Python and working knowledge of common data management libraries is preferred

Benefits

Benefits

At R2Net, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location:

• Medical, Dental, Vision and Prescription Insurance
• 401(k) Retirement Plan with company match
• Flexible spending account
• Health savings account
• Tuition Reimbursement
• Employee discount
• Parental leave
• Life insurance
• Paid Time Off (PTO)

Base pay $65,00 - $80,000. Final pay rate shall be determined and is based on experience and qualifications.

R2Net will consider sponsoring a new qualified applicant for employment authorization for this position.

Additional Information: R2NET INC. is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. R2NET INC. will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.