Solutions Engineer

What is PredictHQ?

PredictHQ is the pioneer in Predictive Demand Intelligence, strengthening AI-powered demand planning by eliminating business blind spots caused by demand volatility related to external events. PredictHQ empowers businesses to Master Predictability so they can optimize inventory, staffing, pricing, and marketing to capitalize on real-time local events. PredictHQ’s unique combination of forecast-grade event data, superior AI models, and agile infrastructure fuels smarter business decisions by going beyond WHAT local events are happening to help business leaders predict the unpredictable: WHY each event matters to them. 

We cover every major event category, from conferences and concerts to unscheduled events such as extreme weather or airport delays. PredictHQ utilizes advanced artificial intelligence (AI) techniques to extract actionable insights from vast amounts of event data. Through machine learning, the platform automatically identifies relevant events from diverse sources and categorizes them based on their potential impact on business operations. This AI-powered approach enables PredictHQ to continuously improve the accuracy of its predictions by learning from past events and their effects on demand patterns. PredictHQ harnesses the power of AI to deliver actionable intelligence via powerful APIs and an easy-to-use web application that helps our customers anticipate and respond to fluctuations in demand that are driven by various events, ultimately enabling them to optimize resource allocation, improve forecasting accuracy, and capitalize on growth opportunities.

By uncovering these relationships, businesses can better understand the drivers of demand volatility and adjust their strategies accordingly. Our AI models are capable of adapting to changing market conditions and incorporating real-time data updates to provide up-to-the-minute insights. This dynamic approach ensures that our customers are equipped with the most accurate and relevant information to make informed decisions in a rapidly evolving environment. 

The largest companies in the world, including Dominos, Uber, Amazon Alexa, and Walgreens leverage PredictHQ’s AI-powered platform to eliminate the complexity, time, and unknowns that come with predicting demand from external events. 

Launched in 2016, PredictHQ is backed by Lightspeed Venture Partners, Sutter Hill Ventures, and Aspect Ventures. PredictHQ has offices in Auckland, New Zealand, San Francisco, USA, and London, UK.

PredictHQ is about teamwork to achieve huge things. We are building innovative and complex products, so our empathetic, hard-working culture is key to our success. We are proactive in helping our teammates grow and thrive in their careers, as well as making sure everyone can put their family and friends first.  

Our Values

If you:

• Want to be part of a creative, enthusiastic, and supportive team
• Want to work in a fast-moving startup that spans the world
• Are self-motivated, learn fast and like to become self-sufficient quickly
• Have a willingness to learn, teach and grow as a team

Then we want to talk to you.

Requirements

We are seeking an experienced Solutions Engineer to join our fast-growing Demand Intelligence company, where we transform real-world events into a unified global source of truth that helps businesses anticipate demand and plan for the future with precision.

In this role, you will be at the forefront of enabling our enterprise customers to unlock the full potential of PredictHQ’s platform, whether driving new customer acquisition or expanding existing relationships. You’ll work closely with industry leaders to redefine use cases, architect scalable solutions, and establish best practices that fuel their long-term success.

As a pivotal member of our Global Go-to-Market team, you’ll partner with sales and customer success to lead technical engagements, including defining evaluation success criteria, designing seamless integration pathways, and onboarding customers to our API platform. Beyond acquisition, you’ll play a critical role in expanding usage across organizations, proactively identifying opportunities to embed our platform deeper into their workflows.

You’ll also collaborate closely with product and engineering teams, acting as the voice of the customer to refine features, resolve technical challenges, and drive innovation. If you’re passionate about solving complex problems, influencing technical strategies for Fortune 500 clients, and scaling solutions that make an impact, this role is for you.

Primary responsibilities:

• Fully manage technical engagements for both acquisition and expansion opportunities, including face-to-face meetings with prospects and existing customers to understand use cases, answer advanced technical questions, and recommend optimal API and feature utilization.
• Partner with Account Executives to demonstrate PredictHQ’s value through tailored presentations, demos, and workshops. Identify success criteria for evaluations and architect integration pathways that align with prospects' technical and business goals.
• Collaborate with Customer Success Managers to proactively support existing customers with technical implementation, feature adoption, and advanced use-case development. Facilitate the expansion of PredictHQ’s platform within the customer’s organization.
• Intimately understand what we sell and how each Product is best used. Advise on ways to get the most value from our data, features and develop new methods to do so. 
• Design and deliver scalable, repeatable integration strategies that guide customers through their lifecycle with PredictHQ, from onboarding to expansion.
• Facilitate technical discovery workshops, solution design sessions, and value-driven presentations for new and existing customers. Showcase the impact of PredictHQ’s solutions on demand forecasting and other high-impact use cases.
• Build visualizations and analyses using tools like Python, Kepler, and GSlides to communicate findings effectively to technical and non-technical stakeholders.
• Create and deliver executive summaries for both prospects and customers, showing business outcomes driven by improvements in model performance and ROI using PredictHQ’s data and tools.

• Provide seamless handoffs of technical assets, including solution designs, trial accounts, and presentations, to ensure successful onboarding and ongoing value realization for all customers.
• Serve as a critical feedback loop between the field and the product team, identifying and prioritizing product features that address key customer needs and drive adoption across acquisition and expansion opportunities.

Skills, Knowledge and Competencies:

• 7+ years of industry experience, with 5+ years as a Sales or Solutions Engineer or in a similar technical role.
• Proven track record of designing and managing complex technical solutions for enterprise clients.
• Advanced proficiency in Python (or equivalent programming languages) to create and optimize data-driven solutions.
• Expertise in architecting integrations with platforms like BigQuery, Snowflake, or Azure.
• Exceptional ability to present and defend technical solutions to diverse stakeholders, including senior executives.
• Experience influencing product roadmaps through customer-driven feedback and technical field expertise.
• Willingness to travel.

General:

• Applicants for this position must have a valid United States work visa
• This is a remote position and we are only considering candidates based in New York state
• The salary range for hiring for this position is $150,000 - $190,000, comprising a base and variable component.
• Ensure that all activities are conducted in accordance with internal policies and procedures, applicable legislation, rules and standards, including relevant Acts, Advertising Standards Authority rules and regulations, and industry body requirements.
  
  

Benefits

• Health care and benefits administered by Sequoia One
• Flexible time off policy
• 10 weeks of fully paid parental leave
• Paid Birthday Leave
• Paid Family and Friends Day Leave
• Strong focus on your training and development
• Options in a fast-growing company in its early stages
• Annual Work from Home Stipend