ABA Scheduling Coordinator

A Bridge To Achievement is seeking energetic and career-minded professionals to join our team! We are currently hiring a full time administrative position within our Scheduling Department for our Winston-Salem region. We are looking for a professional who want to make a positive difference in the lives of those with Autism Spectrum Disorder (ASD) and their families.

Who is ABtA?

A Bridge to Achievement is a rapidly growing agency that provides family-centered Applied Behavior Analysis (ABA) services, emphasizing the future of children with ASD and their families. Our expert team of Board Certified Behavior Analysts (BCBAs) and highly trained behavior technicians use evidence-based ABA methods to teach children social, communication, play, cognitive, and self-care skills, while reducing problem behaviors in a variety of settings based on the family needs.

At ABtA, we understand that ASD has a dramatic and lifelong impact on individuals with this diagnosis and their families. We partner with parents to understand their children by identifying their strengths, interests, and learning styles. Using ABA and other evidence-based techniques, our highly-trained clinicians focus on therapies and interventions that use positive reinforcement to teach the children we support to reach their full potential. We then integrate our services in a variety of settings striving to create the most effective learning experience and promote positive change across all aspects of the lives of the children we serve and their families.

Why should you choose a career with ABtA?

Our unique organizational approach to our administrative processes allows those familiar with the ABA or ASD field an opportunity to expand their (or switch to!) non-clinical career. By joining the ABtA Admin Department, you will help contribute to the overall success of our learners, centers, and agency through the integral job duties listed below.

Roles and Responsibilities

• Coordinates work schedules for staff and clients with the collaboration of clinical staff
• Utilize ABA program management software to create schedules for employees working in the assigned region based on the company’s set parameters.
• Communicate schedule updates to all parties necessary (employees, parents and supervisors).
• Ensure schedules remain within authorized limits based upon client’s insurance and authorization codes.
• Receives, validates, and archives session note documentation time spreadsheets for employees in specific regions and creates appointments within the ERMS system.
• Assists with onboarding of new personnel by collaborating with supervisory team in order to determine an effective placement for staff
• Schedule coordinators must effectively utilize different communication methods (emails, texts, calls, WhenIWork, etc.)
• Review and approve time off requests by staff in consultation with supervisors.
• Demonstrates good judgment and reasoning when investigating and solving problems related to scheduling
• Works well with supervisor and all others in positions of authority
• Maintains cooperative working relationships with all employees within ABtA.
• Attends and contributes to administrative meetings as necessary
• Demonstrates good judgment in respecting the confidentiality of patient and employee information
• Maintains and logs client and staff cancellations within set spreadsheets and ERMS system
• Identifies when a party has violated the company's cancellation policy and brings it to the attention of appropriate supervising authorities.
• Must be able to accurately communicate verbal or written information in these situations in a professional manner.
• Ensures that all records are protected and follows HIPAA compliance standards
• Performs additional related duties as assigned.

Requirements

Qualifications (Education, Experience, Knowledge, Skills)

• High School Diploma required
• Bachelor's Degree Preferred
• Previous scheduling experience required, ABA experience strongly preferred
• Must be fun, upbeat, energetic and creative
• Must have strong analytical and problem solving skills
• Excellent written and verbal communication skills
• Strong computer skills including Microsoft Office skills
• Willingness to learn and utilize ABA program management software
• Must be willing to work a Flexible schedule
• Must respond to texts/calls/emails in a timely manner
• Understanding of ABA field and ABA scheduling preferred
• A criminal background check, health care registry check and background report is required for this position

Physical Requirements:

• While performing the duties of this job, the employee constantly operates a computer and other office productivity machinery, such a computer printer, or phone.
• Exerts up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• Must be able to remain in a stationary position for extended periods of the workday
• Ability to remain in a stationary position while traveling to various locations as needed
• Detect and perceive words and numbers on computer and/or phone screen
• Sufficient ability to communicate in person or over the telephone

Benefits

Benefits for All ABtA Employees:

• Exceptional and Competitive Wages
• Paid Time Off (PTO)
• Paid Holidays
• Paid Self Care Time
• Amazing Employee Assistance Program (EAP) for all employees (plus their partners and dependents) which includes counseling services, financial services, legal services, discounts and more!
• Flexible Schedules
• 401k Retirement Plan with a company match
• Healthcare Insurance Options (Medical, Dental, Vision and Life)
• Ancillary Insurance Options through Aflac (STD, LTD, and more!)
• Flexible Spending Account (FSA) for medical expenses and dependent care expenses
• Mileage Reimbursement & Paid Drive Time Policies
• Initial and Ongoing Paid Training and Supervision
• Opportunities for Career Advancement
• Performance and Promotion Raises
• Agency social events
• Agency laptop provided, and choice of Agency Phone or Phone Stipend
• Exceptional benefits for our BTs (because our BTs deserve it!)- Happy BTs: Happy learners, happy parents and happy BCBAs!
• Our BTs have a consistent (30+) hours policy
• RBT Certification Program for New Behavior Technicians in the Field
• Tuition Discounts, Supervision, Mentorship, and a formal Trainee Program for Employees Seeking Their BCBA Certification
• They get paid drive time AND mileage reimbursement policy
• They get exceptional pay!
• They get full benefits (401(k) with company match, health insurance, etc.)
• They have PTO, paid holidays, AND Paid Self care
• We have career growth opportunities for BTs and trainees, including a formal trainee program

ABtA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.