Technical Product Manager

Why We’re Here:

• Industrial facilities around the world are facing unprecedented energy challenges around rising energy costs and carbon reduction goals. We help our customers measure and improve their carbon footprint, energy spend, and profitability in terms of their production. We call this Energy Intensity, and we do it with a “production first” mindset for maximum impact. That’s why at Ndustrial our mission is “to accelerate the optimization of Energy Intensity in industrial facilities.” We live out this mission every day from our software development teams to our go-to-market teams.

• Our Nsight Energy Intensity Platform is a market-leading SaaS platform which integrates IoT devices and control systems in the field with cloud-based systems. Nsight brings together all of this data to accelerate the energy transition for our industrial customers.

More About Us:

• We live our values every day: Teamwork, Customer First, Quality, and Curiosity
• Our founders merged their experiences across Silicon Valley innovation, industrial engineering, and computer science to build a real-time industrial intelligence platform. We started as a team of three and have grown to more than 40 employees based in Raleigh and around the country.
• Our customers span the globe with hundreds of industrial facilities that are highly energy intensive like cold storage warehouses, recycling facilities, and manufacturing sites.
• We exist to make the world a better place. We work every day to root out waste in the industrial sector. We are also dedicated to being a place where people can grow, have fun, feel part of a great community, and give back.
• Ndustrial Named One of the Top 100 Energy & Climate Tech Startups in the World

• As a member of the Pledge 1% community, we donate 1% of employee time to charitable causes like building energy-efficient homes together with Habitat for Humanity. As a Green Places partner, we also track and offset our carbon emissions using high-quality, third-party verified offsets. Come grow with us!

In this role, you will be part of a product team that is managing all parts of our Nsight Energy Intensity Platform. The team includes a tech lead, developers, UI/UX, and QA. You will be a major contributor to the team’s patterns of planning, designing, coding, reviewing, testing, and continuously deploying. You will collaborate with other team members from Product, DevOps, Services, and Support to ensure that the product you are building is high quality and creates value for our customers. This is a hybrid role and the right candidate will be local to Raleigh.

Expectations to fulfill our values:

• You help define the product strategy and roadmap for internal teams and our customers
• Manage the product throughout its lifecycle from concept to implementation, QA, release, support, to end-of-life
• Discover market problems and opportunities by interviewing users and researching market verticals
• Write clear product requirements and acceptance criteria that help developers and QA
• Assess, establish, and maintain partnerships for integrations to multiple 3rd party systems that are sources of data for our platform
• Be a recognized expert about our product, the market, relevant technology, and the competition
• Enable the go-to-market team with training, examples of customer value, persona research, and demos
• Enable our customer delivery and support engineers to more effectively set up new customers and serve them at scale
• Evangelize the product internally and externally
• Have a constructive voice that adds to our collaborative culture
• Roll up your sleeves to help the team address unexpected challenges along the way
• Use your curiosity to capture input from end users and internal subject matter experts about customer challenges and how users can get more value from our software

Requirements

• 5+ years of experience in a Product Management role
• MS/BS degree in Engineering, Computer Science, or equivalent
• Experience analyzing market needs and competitive landscape
• Experience running user feedback sessions and user focus groups
• Experience managing SaaS products including API documentation, SaaS pricing and packaging, and scalable platform features
• Experience planning product roadmaps and communicating this across multiple internal teams including sales, marketing, engineering, services, and support
• Experience gathering requirements and translating in to useful user stories that include clear acceptance criteria
• Experience working with agile software development teams (front end, back end, QA and UIUX) that continuously deliver value (CI/CD process) for customers and understand the needs that come with that
• Experience planning releases including documentation, user communication, product validation, and user feedback
• Experience creating training materials and delivering training to end users
• Experience tracking usage of SaaS platform features and using data to make decisions about product features
• Experience collaborating with UI/UX designers and developers to whiteboard, wireframe, mockup, and prototype solutions to customer problems
• Self-motivated individual who likes to get things done both working independently and collaboratively within a team
• Excellent written and verbal communication skills
• Enjoys a fast-paced, constantly evolving environment.
• Good sense of humor… we enjoy working with each other.
• Nice to have experience or background:
• Energy solutions including metering, energy efficiency, GHG reporting, distributed energy resources
• Data science and/or AI/ML based solutions
• Industrial IoT and time series data
• Utility (electric, gas, water) bills, tariffs, rate structures
• Industrial verticals including manufacturing, logistics, transportation, warehousing, cold storage, food and beverage, oil and gas, or chemicals

Benefits

• Open PTO Policy
• Outstanding Benefits: Medical, Dental and Vision, STD, LTD, Life, AD&D insurance employee premiums fully covered!
• Annual professional Development stipend ($500/year)
• Commuter benefit
• 401K
• Team outings, catered lunches, celebrations!
• Flexible work environment with telecommuting options
• New, modern, gorgeous office conveniently located on Fayetteville St. in Downtown Raleigh
• We live our values everyday: Teamwork, Customer Service, Quality and Curiosity
• Inclusive, communicative, innovative and fun environment, we enjoy working together!
• Dog friendly office