People Services Specialist

MCI is North America’s public and private market motor coach leader. Products include the luxury J-Series (an industry best-seller for over a decade), the workhorse D-Series, and the brand new zero-emission luxury and commuter coaches: the battery-electric J4500 CHARGE™ and MCI D45 CRT LE CHARGE™. MCI also provides maintenance, repair, 24-hour roadside assistance, parts, and technician training through the industry’s only Automotive Service Excellence (ASE) accredited MCI Academy. Further information is available at www.mcicoach.com.

POSITION SUMMARY

The People Services Specialist plays a critical role in supporting the organization's human resources functions, ensuring that the organization attracts and retains top talent, promotes employee well-being, and maintains compliance with employment laws and regulations. If you have a passion for HR and are looking for an exciting opportunity to make a meaningful impact, we encourage you to apply for this position 

WHAT YOU WILL DO:

• Recruiting and hiring: Ensuring that the organization attracts and hires the best talent, conducting interviews, managing job postings, and coordinating on-boarding procedures.
• Works closely with external organizations, educational facilities in coordinating presentations and job fairs to promote MCI to potential candidates.
• Prepare regular reports on HR metrics and key performance indicators, including turnover rates, employee engagement, and provide recommendations to the HR Manager for improvement.
• Facilitate the onboarding process for new hires, ensuring a positive and welcoming experience, and providing guidance and support to new employees to help them quickly integrate into the organization.
• Employee relations: Providing guidance to employees on HR policies and procedures and ensuring that the organization maintains a positive and productive work environment.
• Benefits administration: Administering employee benefits, such as health insurance, retirement plans, and paid time off, and ensuring compliance with relevant regulations.
• Conduct exit interviews with departing employees to gather feedback on their experience and identify opportunities for improvement to enhance employee retention and engagement.
• Leads and participates in a variety of employee engagement activities including but not limited to the organization of employee appreciation functions, sporting activities, community events, charitable campaigns, Take your Kid to Work day, etc.
• Manage internal communications through a variety of platforms including internal announcements, digital signage, newsletters, and bulletin boards.
• Assist with special projects and initiatives as assigned by the HR Manager.
• First point of contact for employee requests regarding Records of Employment, benefit cards, work permit issues, etc.
• Maintain accurate and up-to-date employee records and documentation

WHAT YOU NEED TO BE SUCCESSFUL:

• Post-secondary education in Human Resource Management, business administration or related discipline.  
• 2+ years generalist human resources experience preferred.  
• Knowledge of or experience working within a unionized manufacturing setting an asset.  
• Specific Job Skills (eg. computer skills, communication, motivation, organizational skills)
• Solid problem-solver with sound judgment and decision-making skills.
• Results oriented individual with strong business acumen and the proven ability to handle confidential information and ambiguous situations effectively.
• Confidence in dealing with various levels of the organization in a professional and respectful manner.
• Ability to multi-task and focus on competing timelines ensuring critical details are managed effectively and timelines are met.   
• Strong customer service/quality orientation.
• Excellent communication skills (verbal/written).
• Good judgment/problem solving ability along with strong customer service and relationship building skills.
• Proficient with MS Office (Word, Excel, PowerPoint)

WHY JOIN OUR TEAM:

• Competitive wages.
• 4 days work weeks - enjoy a three day weekend, every week of the year.
• Eligible for benefits on first day of employment:
• Health, dental, and vision coverage
• Dental plans - basic dental option with a $0 paycheck contribution available
• Vision plan with $0 paycheck contribution
• Company Paid HSA (Health Savings Account) Contribution when enrolled in the High Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA) available
• Company paid Basic Life, AD&D, and short-term disability insurance
• Employee Assistance Program
• Voluntary benefits to include: critical illness, hospital indemnity, and accident insurance
• 401(k) with employer match
• 14 paid holidays + vacation
• Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
• Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions.

OUR WHY: We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, e­fficient and reliable.

 NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions.  News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.