Business Development Specialist

City Wide Facility Solutions is actively seeking a Business Development Specialist for our Franchise location in ENTER LOCATION NAME.

Do you have experience in a lead generation or social media role? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a competitive base? If you answered YES, we would like to hear from YOU!

City Wide, the nation’s leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you will serve the City Wide Facility Solutions - ENTER LOCATION NAME, one of more than 70 markets covered across the United States and Canada. Our mission at City Wide is to create a ripple effect by positively impacting the people and communities we serve.

Objective

The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our sales team.

Essential functions

• Find and research businesses that would benefit from City Wide's services
• Make (#) of sales calls per week to prospective clients.
• Schedule qualified appointments for City Wide’s outside sales team
• Manage and update the Customer Relationship Management (CRM) database, including – scheduled calls, updated client records, notes from each call, and appointments set.
• Prepare accurate reports on a daily, weekly or monthly basis as defined by management
• Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets as set by management
• Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate
• Other duties as necessary

Requirements

Position Requirements

State the minimum position requirements required to successfully perform the job (as applicable). These are the requirements that are necessary for someone to be considered for the position.

• High school diploma, college degree preferred. 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable.
• Highly organized, able to follow a systematic method and sales process.
• Customer service-oriented and highly effective communication skills.
• Detailed oriented and must be able to work independently.
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Prior experience using CRM systems

Working Conditions (Optional, include as it relates to each position)

Physical Demands

The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Example: “Constant sitting, bending, standing, etc. Ability to lift (X) pounds, work outdoors for (X) hours per day, etc.”

Environment

Describe the work environment the employee will be exposed to and safety requirements. Example: “While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and extreme heat. Safety requirements for this position are safety glasses, hearing protection and steel-toed work boots.