Entry Level Account Manager
Universal Energy Solutions
Cleveland, ohio
Job Details
Full-time
Full Job Description
Universal Energy Solutions is a leading energy solutions provider, and we are seeking an Entry Level Account Manager to join our team. As an Entry Level Account Manager, you will play a key role in managing client relationships, ensuring customer satisfaction, and contributing to the growth of Universal Energy Solutions.
At Universal Energy Solutions, we are committed to providing our clients with the best energy solutions and excellent customer service. As an Entry Level Account Manager, you will have the opportunity to work closely with our existing clients, understand their energy needs, and propose tailored solutions that meet their requirements.
Responsibilities
- Develop and maintain strong relationships with existing client accounts as their primary point of contact.
- Understand client needs and requirements to identify opportunities for upselling and cross-selling.
- Ensure customer satisfaction by addressing client inquiries and concerns in a timely and professional manner.
- Collaborate with internal teams, including sales and customer service, to ensure successful implementation of energy solutions.
- Provide regular updates and reports on client activities, sales opportunities, and revenue forecasts.
Requirements
- Bachelor's degree in business, marketing, or a related field.
- Prior experience in account management is a plus, but not required.
- Strong interpersonal and communication skills, with the ability to build rapport with clients.
- Excellent problem-solving and negotiation skills.
- Ability to work independently and as part of a team.
- Highly organized and detail-oriented.
- Proficient in Microsoft Office Suite and CRM software.