Sales Manager

Position: Sales Manager

Maumee Supply is a family-owned plumbing, heating, and industrial distributor that is known for its bottom to top knowledge and service in the industry. We pride ourselves on being Complete, Correct, On-Time, and Knowledgeable. The Sales Manager is responsible for leading and directing the company’s sales teams to achieve top-line revenue by recruiting top talent, coaching and mentoring the sales team, fostering strategic relationships, and steering the business. The Sales Manager will be responsible for identifying and pursuing new business opportunities, maintaining and strengthening existing customer relationships, and utilizing existing processes and workflows to streamline and the customer experience and sales cycle.

The ideal candidate will have a proven track record of successful training, mentoring, and scaling a sales team. Industry experience We run on EOS and the Sales Manager will have a seat on the Leadership Team.

We have beliefs that shape our actions:

1. Make It Happen: We will go to great lengths to get a product, expedite a delivery, and ensure that the customer's job is only improved by working with us.

2. Caring: We care about each other. We care about our community. We care about our beliefs and faith. We care about our health and the health of all our of team.

3. Commitment: We always do what we say we're going to do in order to build trust with our customers and with each other.

4. Fun Family Atmosphere: We work hard, but that doesn't mean we can't have fun!

5. Seek & Embrace Change: Change is inevitable, and to seek growth is to accept change. We are constantly looking for ways to do our work faster, smarter, quicker, and more efficiently.

Managing People

• Set targets, performance plans, and rigorous objective standards for sales reps.
• Coach individual reps through one-on-one phone work, prospecting sessions, spontaneous sales calls, and planned ride-along appointments.
• Utilize and enhance existing sales processes and ensure sales reps adhere to them
• Recruit, Hire, Onboard, and Train new inside and outside sales reps
• Motivate and engage the team with monetary and non-monetary contests, incentive packages, and public recognition
• Unite the team and ensure reps work together as a positive unit, sharing best practices
• Set an example for the team. Work according to the company culture and values, prioritize ruthlessly, use excellent communication, and deliver results effectively.

Managing Customer Needs

• Build and maintain strong relationships with existing clients
• Provide expertise when setting and adjusting pricing and discount rates
• Learn the company’s ERP, CRM, and other systems
• Provide advanced negotiation expertise, including overcoming objections
• Resolve escalated customer issues

Managing the Business

• Identify and pursue new business opportunities
• Collaborate with other departments to ensure client satisfaction
• Analyze sales data to identify trends and modify strategies as necessary
• Attend industry events and conferences to network and stay informed about market developments
• Track sales KPIs and share them with the company leadership
• Prepare budgets, forecasting, and approve expenditures
• Monitor the competition, economic indicators, and industry trends
• Recruit, Hire, Onboard, and Offboard

Requirements

• Positive Mindset
• Influential, Ambitious, Innovative, and Decisive
• Analytical
• Process and data driven
• Bachelor's degree in business, sales, marketing, or a related field
• 10+ years of experience in sales, with at least 2 years in a managerial role
• Strong leadership and delegation skills
• Excellent communication and interpersonal abilities
• Proven track record of meeting or exceeding sales targets
• Successful experience building a territory from little or nothing
• Skilled at building rapport and opening doors
• Knowledge of wholesale industry trends and best practices
• Willingness to travel when necessary

Benefits

• Maumee Supply is 3rd generation locally owned plumbing and heating supplier, serving residential, commercial, and industrial customers in Northwest, OH; Southeast, MI; and Western IN. We've been in business since 1953 and are celebrating our 71st year in business. Much of our team has been with use for decades - we treat our employees like family!
  
• Our benefits package includes:
• Health insurance
• 401(k) with Company Match
• Paid Time Off (Vacation, Sick & Public Holidays)
• Company Paid Short Term Disability
• Company Paid Life insurance
• Wellness Resources
• Health Savings Account
• Supplemental Insurance
• Professional development assistance
• Employee discounts
• Training & Development