DevOps Engineer

About Us

TherapyNotes is the national leader in web-based behavioral health practice management and electronic health records software for private practices, psychologists, therapists, counselors, social workers and psychiatrists. Our software-as-a-service solution integrates patient scheduling, medical records, billing and electronic claims to streamline the way mental health professionals manage their practice.

TherapyNotes offers careers that provide you with the freedom to do amazing work, interact with great people, and offer fantastic learning and growth opportunities. Our team empowers and challenges each other to learn and solve complex problems. We build and manage web applications with a strong emphasis in healthcare. If you are looking to join a supportive team, use your leadership experience, and build great products, please submit your application.

Our growing team is located remotely and on-site at our 30,000 square foot corporate headquarters in Horsham, PA!

Position Description

TherapyNotes is searching for a Senior DevOps Engineer to join our growing team of cloud-first technology enthusiasts. The right candidate has an acute attention to detail and an inquisitive mind to challenge the status quo.

Responsibilities

• Support and improve the engineering platform and Continuous Integration/Continuous Deployment development pipeline containing technologies such as Azure PaaS, Docker containers, Jenkins, Octopus, Github, and more
• Identify and champion opportunities for shortening release cycles, improving quality, optimizing the scale, and increasing the security of our delivered software
• Improve site reliability through the implementation of detailed telemetry, based on leading and trailing indicators
• Partner with other technical leaders to ensure all newly introduced systems are supportable and maintainable by both development and operations
• Provides escalated technical guidance and support to other technology teams throughout the organization
• Ensure all solutions and operational activities adhere to the security and operating policies established by the organization
• Identify opportunities for improving service delivery or the health of the environment through process improvement and/or continual development of documentation and runbooks
• Provides on-call coverage for development support and other duties as required

Requirements

• BS degree in Information Systems, Engineering, or equivalent
• 5+ years of experience managing high volume SaaS CI/CD pipelines
• Expert in Microsoft technologies such as Azure IaaS and Windows Server Core/2019+
• Expert in Linux server systems administration such as RedHat, CentOS, and Debian
• Proficiency in hybrid and cloud-based compute, storage, and containerization solutions (Azure & Docker preferred)
• Proficiency in traditional and PaaS web application technologies such as Azure Web Apps, IIS, application load balancing
• Proficiency with Infrastructure as Code (IaC) strategies, and variable workload (container) orchestration
• Proficiency with the Agile methodology, DevOps, Scrum, ITSM and/or ITIL principles

Competencies

• Project Management - Develops project plans, coordinates projects, communicates changes and progress, completes projects on time and budget, and manages project team activities.
• Innovation - Displays original thinking and creativity, meets challenges with resourcefulness. generates suggestions for improving work, develops innovative approaches and ideas, and presents ideas and information in a manner that gets others' attention.
• Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, and works well in group problem solving situations.

What are we passionate about?

• Cultivating a team-based, cloud-first, DevOps culture where the best idea wins
• Implementing solutions that enable self-service capabilities
• Shortening feedback loops to foster continuous improvement
• Providing opportunities for personal growth and development

Benefits

• Competitive salary - $90,000-130,000/year
• Comp-time and flexible work hours
• Full health, life, disability, and dental insurance
• Retirement plan with company contribution
• Annual company profit sharing
• Personal development/training budget
• Open, collaborative work environment
• Extensive 2-week onboarding plan
• Comprehensive mentorship program
• Company provided refreshments

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4/23/24

TherapyNotes, LLC is an Equal Employment Opportunity Employer. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.