Front Desk Agent | Microtel Inn & Suites

At Microtel Inn & Suites by Wyndham, we know you've got a busy schedule. Whether you're gearing up for back-to-back meetings or need time to relax and unwind, what you want from your hotel is a consistent, seamless stay.

As a family of hospitality and service companies, JDK Management Company is a proud franchisee of Microtel Inn & Suites as well as several other well-known hotel and restaurant brands. Whether playing on this team for a year or a career, opportunities to learn, grow, contribute, and win are endless!

Microtel Inn & Suites in Mansfield, PA is seeking an upbeat Front Desk Agent to join its dynamic team! Our ideal candidate has strong communication skills and enjoys working with people.

Job Summary:

• Process guest check-in/out, including collecting payment
• Provide information about hotel policies, services, and amenities
• Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed
• Assist other team members in various assignments, including assisting with breakfast, laundry, or housekeeping duties
• Maintain and clean the lobby and bathroom as needed

Requirements

• High school diploma or equivalent
• Ability to stand for long periods
• Lift/carry up to 50 lbs.
• Must have sound judgment and discretional skills and be able to work with little or no supervision
• Proficient with standard windows-based computer programs, including Microsoft Word and Excel
• Must be able to operate basic office machines, i.e., copier, fax, printer, phones, etc.
• Organization and time management skills are required
• Excellent communication and interpersonal skills with the ability to interact with many types of personalities

Benefits

• Competitive wages
• Discount Program
• Medical insurance - based on benefits eligibility of employment status
• Dental and vision plans - based on benefits eligibility of employment status
• Paid Time Off (PTO)
• 401(k) Plan with company match
• Advancement opportunities
• Commitment to professional development
• Fun, fast, and friendly TEAM work environment