Front Desk Representative | Hampton Inn by Hilton

As a family of hospitality and service companies, JDK Management Company is a proud franchisee of Hampton Inn as well as several other well-known hotel and restaurant brands. Whether playing on this team for a year or a career, opportunities to learn, grow, contribute and win are endless!

Hampton Inn & Suites in Mansfield, PA is seeking an upbeat Front Desk Agent to join our dynamic team! Our ideal candidate has strong communcation skills and enjoys working with people.

Job Summary

• Process guest check-in/out, including collecting payment
• Provide information about hotel policies, services, and amenities
• Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed
• Assist other team members in various assignments, including assisting with breakfast, laundry, or housekeeping duties
• Maintain and clean the lobby and bathroom as needed

Requirements

• Extensive standing without breaks, bending, reaching, and walking (length of shift).
• Exposure to smoke, odors, chemicals, and other environmental conditions.
• Ability to lift, move, and carry up to 50 pounds regularly, occasional lifting up to 100 pounds.

Benefits

• Competitive Wages
• Discount Program
• Medical, Dental, and Vision Insurance - based on benefit eligibility requirements
• Paid Time off (PTO)
• 401(k) Plan with Company Match
• Advancement Opportunities
• Commitment to Professional Development
• Fun, Fast, and Friendly Work Environment

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice. EOE.