Universal Banker - To 19.50 hr - Allentown, PA - Job 3411
The Symicor Group
Allentown, pennsylvania
Job Details
Full-time
Full Job Description
Universal Banker – To $19.50/hr – Allentown, PA – Job # 3411
Who We Are
The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & Rockport, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants themselves!
We know how to evaluate the very best banking and accounting talent available in the market. Whether you are a candidate seeking a new opportunity or a bank or company president trying to fill an essential position, The Symicor Group stands ready to deliver premium results for you.
The Position
Our community bank client is seeking to fill a Universal Banker role in the Allentown, PA market. The successful candidate will be performing all customer service functions while maintaining positive relationships with coworkers and customers.
The position includes a generous hourly rate of up to $19.50/hr plus incentives and an excellent benefits program.
Universal Banker responsibilities include:
Manage customer bank accounts; open, close and oversee transactions
Resolve issues with banking services and accounts
Answer incoming calls from customers and resolve basic inquiries for deposit and basic loan questions.
Perform account maintenance for customers who want to change their banking products
Learn and follow the bank’s operating procedures
Process additional functions including detailed reporting as assigned by supervisor
Escalate issues when necessary to supervisor in order to achieve successful customer service
Who Are You?
You’re someone who wants to influence your own development. You’re looking for an opportunity where you can pursue your interests and your passion. Where a job title is not considered the final definition of who you are, but merely the starting point for your future.
You also bring the following skills and experience:
High School Diploma or equivalent.
Two years of experience in customer service or comparable positions.
Experience in loan sales, application generation, and loan closing experience at a financial institution.
Previous experience in understanding and explaining credit bureau reports, liaising with members in satisfying loan stipulations, scheduling closings, and processing loan documents.
Successful ability to sell ancillary insurance products.
Ability to build positive relationships within the bank and capable of establishing professional expertise through integrity, dedication, and strategic counsel.
Strong written and oral communication skills; must be able to convey complex concepts in a clear and concise manner.