Process Department Manager

ITAC serves Process & Industrial clients with integrated engineering and construction services for complex capital projects. We also offer specialty services including power systems services and products, custom machine fabrication, and fall protection services and equipment. Founded in 1988 on a dream and a $5K loan, ITAC is a true success story. From humble beginnings to an ENR-Ranked Top Design Firm with a nationwide footprint and over 450 employees operating from 6 offices in Virginia, North Carolina and South Carolina, we provide Fortune 500 companies with innovative design-build solutions. We specialize in power generation & utilities, chemicals, food & beverage, forest products, advanced manufacturing, and minerals & metals.

ITAC’s purpose is to make life better. For our employees, this means providing them with the resources and flexibility they need to have both a rewarding career and a fulfilling family life. ITAC is 100% employee-owned. Through our Employee Stock Ownership Plan (ESOP) and Direct Stock Ownership, every team member has the unique opportunity to be an owner who shares in the company’s growth and earnings. We offer our team a comprehensive benefits package and numerous employee incentives. Rooted in love, we serve and care for our employees like family.

We hire passionate and motivated people with an innovative mindset and the desire to grow. If the thought of challenging, fast-paced projects excites you, then you’ve come to the right place. At ITAC, you’ll be part of a collaborative team that works hard to make life better. For more information, visit itac.us.com.

Responsibilities

The department manager requires extensive technical experience and exercising of judgment in the performance of the position objectives. The department manager must optimize solutions through analysis of varied alternatives. The positions require working with a variety of industries, clients, and technical issues. The department will be expected to supervise and lead others, delegate work, and work on/lead multiple projects at one time.

Department Manager responsibilities included for Management of the Department:

• Responsible for resources

• Staffing for billability (target goal 82.5% for department which includes DM in totals)
• Assigning capable resources
• Obtaining new resources (i.e., hiring)

• Resource planning
• Training/Development plans (e.g., development and use of Promapp)
• Personnel Administration

• Performance & Salary Reviews
• Career Development

• Company Policies & Procedures

• Work Environment

• Office & job site safety – “Think Safety” and maintain/turn in safety training records
• Employee morale
• Tool and workspace

• Communication of Company policy/direction

• Department Sales & Marketing Support

• Internally generate one week of engineering and design sales per month per department employee; and/or meet/exceed annual sales goal determined by the Director/VP.
• Defining and estimating support – maximize billability while supporting needed future sales.
• Resource and scheduling forecasts

• Department Growth and Vision

• Development vision and growth opportunities
• Work with management to refine and communicate vision

Department Manager responsibilities included in the Supervision of the Department & Projects:

• Project planning of deliverables – preparation and maintenance

• Scope of deliverables (e.g., Scope of Services)
• Budget to produce deliverables (e.g., completed project)
• Schedule of deliverables (e.g., provide input or develop)
• Resource loading to meet deliverables – cross group coordination/billability

• Resource hour loading and milestone summaries provided weekly
• Follow and train department resources to use PM tools and procedures (i.e., APM)
• Act as the engineering lead and/or project manager as assigned for projects

• Quality and standard product and service

• Technical details/deliverables – quality product

• Meeting Commitments – quality service
• Support and enforce standards and quality plans for design

• Employee development

• Provide example and encourage job safety – “Think Safety”
• Orient new employees to ITAC and provide a mentor

• Assist by providing input to other department managers for performance evaluations and career planning
• Develop design, engineering, and project management capabilities.

Project responsibilities:

The department manager is responsible for the successful delivery of the discipline deliverables, quality, and administrative portions of the project.

1. Scope - The department manager is responsible for the discipline portion of all scope documents. In many cases the department manager will develop the scope documents although these may be developed by others. The department manager is responsible for using the correct documents (from the ITAC network) and assuring that these documents meet their intended purpose. Scope documents include: Scope of Work – defines project deliverables and schedules. Discipline Narrative/Project Execution Plan – defines the details of the discipline design. Specification – defines the details equipment or programming effort (when applicable to your discipline). The purpose of these scope documents is to communicate the project objectives to the client, project manager, and design team. These documents must have enough detail to allow the discipline design team to proceed in the absence of the lead engineer. These documents must specify the deliverables and schedule.
2. Schedule – The department manager is responsible for aiding in the developing and maintaining the project schedule as defined in the scope documents. The department manager must assure proper resources are assigned and the project is proceeding on schedule.
3. Budget – The department manager is responsible for tracking and maintaining all of the discipline budgets as defined in the proposal and project estimate.
4. Quality – The department manager is responsible for the quality of all discipline deliverables. The manager departments are responsible for ensuring quality control procedures for all deliverables are followed.
5. Execution Plan – The department manager is responsible for aiding in the development and execution of the Project Execution Plan, identifying and communicating areas of risk and delays in that execution plan.

Requirements

• Bachelor's degree in Chemical Engineering or a related field.
• Applicant must be a Licensed Professional Engineer.
• Minimum of 10 years of experience in process engineering.
• Excellent project management skills, with the ability to multitask and prioritize deadlines.
• Strong leadership and communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Experience managing a team of process engineers is preferred.

Benefits

From internships to seasoned professionals, our growing company provides career opportunities for all levels of experience. We offer our team a comprehensive benefits package and numerous employee incentives. For life’s challenges, we also provide our employees and their immediate families with certified chaplains for around-the-clock encouragement and support. Rooted in love, we serve and care for our employees like family. ITAC provides benefits such as

• Health, Vision, and Dental Insurance
• 401k & ESOP
• Life Insurance
• Short & Long-Term Disability
• Sick Time Off
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Tuition Reimbursement
• Professional Development
• Wellness Program
• Mentorship Program
• Safety Incentive Program
• 24/7 Chaplain Care
• Flexible Schedule & Remote Working