Tour Guide
Magnolia Plantation & Gardens
Charleston, south carolina
Job Details
Full-time
Full Job Description
Magnolia Plantation & Gardens, one of the oldest historical gardens in the US, is looking for a new Tour Experience Associate to represent our amazing tour offerings; including, Nature Train & Boat Tours, Slavery to Freedom Tour, Audubon Swamp Garden Tour, etc. Tour Guides at MPC are responsible for crafting a positive, educational experience for our visitors through historical, accurate, engaging storytelling.
What you will be doing:
- Immersing yourself in the culture and history of Magnolia Plantation & Gardens, working closely with MPC’s Historian to ensure accuracy in the content delivery of the tour narrative; your thorough knowledge of the property and its history will help you craft an experience unique to each group’s specific interests
- Present tour narrative in an engaging way, with appropriate tones for the content; describe points of interest at Magnolia that relate to the tour; answer questions and facilitate discussions as appropriate
- Ensure the safety of the group while on tour, being mindful of the surroundings and visitor activities
- Works closely with other Tour Guides to ensure that facts, dates, and anecdotes about the history and horticulture of the property are accurate and streamlined across all tours
- Represents a team-player spirit when assigned other duties as required
Requirements
Who you are:
- Experience in a people-facing, public speaking role and and previous experience as a Tour Guide and boating experience is preferred but not necessary!
- You have the adaptability it takes to shift tour offerings with varied narratives and environments
- You’re passionate about American history, are an engaging storyteller, and your verbal communication skills are on-point
- You’re comfortable connecting with a wide variety of people, and do so by flexing your presentation style to meet the unique needs and backgrounds of the people you’re with
- You’ve got strong customer service skills. You understand that the best tours are ones that are educational, immersive, and provide the best experience for the guest
Benefits
We are proud to offer a competitive salary starting at $17.00/hour plus tips, in line with industry standards! Magnolia Plantation & Gardens offers FREE PARKING, NO TOURS AFTER 5PM and this is a YEAR-ROUND POSITION!
Employee Benefits
- Magnolia realizes the importance of a healthy work/life balance and offers a generous amount of PTO, Sick Days & Paid Holidays
- Happy Birthday.. off! If you are scheduled to work on your special day, you can request 8 hours of pay
- Magnolia contributes 80% of medical premiums for employee-only coverage and 40% to all other levels of coverage
- No cost $10,000 life & accidental death and dismemberment (AD&D) insurance
- 401K retirement plan matching at 4%
- If enrolled in our medical plan, access to covered MinuteClinic® and Teledoc® services are offered to you free or at a lower cost. Covered medical participants can also enjoy Peerfit (helps you stay active with monthly credits that can be redeemed for group fitness classes), Wellness tools (health assessment and online programs to help you meet your goals), Discount program (helps you save on health products and services), 24/7 Employee Assistance Program (helps in all aspects of life, from emotional well-being, legal and financial help), behavioral telehealth/virtual providers and services, no-cost diabetic meters and enhanced maternity program. Plan participants are also offered free, online will preparation with claimant support services and emergency travel assistance
Employee Discounts
- Experience our history, horticulture and nature with your loved ones! Employees can host their immediate family members (on non-scheduled working days) to Magnolia! This includes free admission to the gardens and to all tours. If immediate family members visit during an employee's scheduled working day, eligible family members are welcome to visit the gardens with free admission. Please contact the Welcome Center for more information.
- Save 50% on all on-site venue rentals (includes standard fees), 40% off at our charming Gift Shop and meal discounts at our impeccable Peacock Cafe!
- Employees and their immediate family members can join Community Events for free!
- Enjoy discounted pricing for Magnolia's prime Special Events
- Earn your Reciprocal Admission Pass after your first 90 days! This gold pass allows you and one guest free admittance to over 40 participating attractions such as: SC Aquarium, SpiritLine Cruises, Charleston County Parks, Children's Museum of the Lowcountry and many more!
- Team Members are provided company branded uniform items at no cost!
Training & Development
- No-cost continuing education training for current licenses that benefit both you and MPC
- Limitless internal training and development opportunities!
Additional Perks
- It really pays! Referral bonus for an employee's referral that is hired and completes three months of service. $500 for full-time hires and $250 for part-time hires.
- Accept your own stainless steel Magnolia logoed bottle, perfect for preserving our environment and keeping your drinks hot or cold (up to 24 hours)
- 6mi of Biking and Walking Trails for you to use