Call Center-Customer Service Operator(s) - Part Time

Fun Town RV was founded in 2010 and has grown substantially over the last ten years. We currently have 14 locations and have plans to add several more in the next few years.

As Texas’s largest RV Chain, we provide excellent customer service and offer customers top RV brands for less! FTRV has a quality assurance facility where every RV we sell is put through a 100+ point inspection to assure that every RV meets our quality standards.

Here at Fun Town RV, we look for candidates that have honesty, accountability, positivity, passion to do a great job and who strive to exceed expectations! If you have these qualities and are looking for a dynamic and growing company that provides career growth with great earning potential, then we urge you to apply with us!

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New Call Center- Part Time Position

We are looking for Customer Service Operators.

Starting pay-rate $15.00 - $17.00 Hourly

Essential Duties and Responsibilities

The ideal candidate must have a pleasant and outgoing personality, be a creative thinker and problem solver, work well under pressure. Must be customer service oriented, have great communication skills, and always maintain a professional image. The primary duties and responsibilities for this position include the following but others can be assigned as needed.

• Contacting and communicating with customers to identify RV needs.
• Pursue all avenues to generate sales.
• Assist customers through the entire buying experience via telephone or email.
• Maintain regular follow-up with prospective and current clients.
• Know our product as well as the competition.
• Ability to build value in our product.
• Maintain regular follow-up with prospective and current clients.
• Complete daily tasks set forth by upper Management.
• Assist the Communications Department as needed.
• Maintain a safe and clean work area for customers and coworkers.
• Work closely with our Sales Professionals.
• Supplies information to callers and records messages.
• Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
• Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
• Perform clerical duties, such as typing, proofreading, accepting orders, scheduling sales appointments.
• Operates a paging system to relay in-house announcements or call individuals to phone.
• Other duties as assigned.

Requirements

• Must be able to work Friday, Saturday, Sunday and Mondays. This position is 28 hours weekly.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• 2+ years of sales and customer service experience.
• Entrepreneurial mind-set, achievement and goal-oriented.
• Share the company's commitment to customer satisfaction.
• Ability to work independently and as part of a team.
• Excellent communication skills and customer service skills.
• Capable of efficient planning and organizing.
• Pleasant and professional phone etiquette and excellent communication skills.
• Computer skills - Google Mail, Sheets, Docs, Calendar Internet software and Sys2K (Dealer Management Software) Contact Management systems, Vins Solutions.
• Able to multitask in a fast-paced environment.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to: walk, use hands to finger, handle or feel, reach with hands and arms, and talk or hear.
• The employee is frequently required to sit, climb, balance and stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision and depth perception and ability to adjust focus.
• The noise level in the work environment is usually moderate.

Benefits

Fun Town RV is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the US.
Drug screen, driving record and background checks may be conducted prior to, and during employment.
Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV