Integration Engineer

About us:

Brado is a digital marketing agency reinventing the way healthcare brands engage with people. Driven by insight, we offer precision engagement solutions that produce superior returns for our healthcare clients and better experiences for their healthcare customers. 

Our Values: At Brado, we value the individual. We believe work and life can be synergistic and should not be at odds. The joy and renewal you get from each source must fuel the other. We have and will continue to cultivate a team who celebrates our diversity of thoughts, beliefs, backgrounds, and lifestyles. We are driven by our passion to do great work with great clients that are truly changing lives.

The Role:

As a Software Integration Engineer, you will play a pivotal role in ensuring the successful integration, configuration, and deployment of our software solutions for our clients. You will collaborate closely with our sales, development, and support teams. You will be responsible for designing, developing, implementing, and maintaining integrations between various systems, including healthcare systems, ensuring seamless data flow and interoperability. Your expertise will be critical in enhancing the efficiency, accuracy, and effectiveness of healthcare information exchange. This role requires a combination of technical expertise, software development experience, problem-solving skills, and exceptional communication abilities to deliver high-quality solutions that meet and exceed client expectations.

Client Engagement:

• Work closely with clients to understand their business requirements, objectives, and technical specifications.
• Collaborate with the sales team during the pre-sales process to provide technical expertise and support product demonstrations.
• Establish strong relationships with clients and serve as a trusted advisor throughout the implementation process.

System Integration:

• Creating web interfaces and JavaScript to embed into customer websites.
• Experience with API integration platforms such as Peaka, Workato, Zapier, Merge.dev, Cube.dev.
• Experience developing, implementing, and integrating with Salesforce.
• Experience working websockets, webhooks or similar in a production environment.
• Design, develop, implement, and maintain integrations with custom API services.

Data Mapping and Transformation:

• Perform data mapping, translation, and transformation activities to ensure compatibility and consistency across different systems and data formats.

Interface Development:

• Develop interfaces and other standard healthcare messaging protocols for seamless communication between disparate systems.

API Development:

• Design and implement APIs for enabling data exchange and interoperability between healthcare applications and external systems.

Quality Assurance:

• Conduct thorough testing and validation of integrations to ensure accuracy, reliability, and compliance with healthcare industry standards and regulations (e.g., SOC, HIPAA).

Troubleshooting and Support:

• Provide technical support and troubleshooting assistance for integration-related issues, collaborating with cross-functional teams to resolve issues promptly.

Documentation:

• Create comprehensive documentation, including design specifications, technical diagrams, user guides, and troubleshooting procedures for integrations and related systems.

Ideal candidates for this role will live in the St. Louis, MO or Dallas/Ft. Worth TX areas. While our day-to-day work is done remotely, our teams gather in person for intentional work.

Requirements

• Aligns with our values: People, Commitment, Aspiration, Trustworthiness & Impact 
• Demonstrates these Brado-specific hard & soft skills: Agile, Bold, Innovative, Curious, Empathetic, Teamwork, Self-starter, Verbal & Written Communication, Creative Thinking
• At least 3 years’ experience in software integrations, or deployment roles.
• Bachelor’s degree in computer science, Engineering, or a related field is preferred.
• Familiarity deploying with-in public cloud providers such as Azure.
• Understanding of software development languages such as Python/ PHP / Laravel (Preferred) / ReactJS (Preferred) / JavaScript / .NET / Java frameworks. 
• Familiarity with creation and consumption of Rest APIs 
• Familiarity with healthcare interoperability frameworks and initiatives (e.g., Fast Healthcare Interoperability Resources - FHIR, CommonWell Health Alliance, Carequality, etc.).
• Knowledge of electronic health record (EHR/Epic/Meditech/Cerner) systems, and other healthcare-related software applications.
• Familiarity with CSS and styling tools/frameworks.
• Knowledge of healthcare data standards and protocols.
• Understanding of database management systems (e.g., SQL Server, MySQL, MariaDB).
• Experience working on an agile team.
• Experience working with ETL/ELT data processing.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Exceptional communication skills, with the ability to convey technical concepts to non-technical audiences effectively.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects simultaneously.
• Experience working with Ticketing / Project management solutions such as Jira and Monday
• Adhere with all Brado and client required training and guidelines for market research and healthcare industry regulations and laws. Specifically (but not limited to) Pharmacovigilance (PV) and Healthcare Providers (HCPs) processes and reporting, Ethics, Confidentiality, Data Privacy / Security and Harassment. 

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work at Home options