Personal shopper

Nob Hill Decorative Hardware is seeking a passionate and dedicated Personal Shopper to join our dynamic team. As a leader in decorative hardware, we pride ourselves on providing exceptional service and a curated selection of products that enhance our customers' living spaces. The Personal Shopper will play a crucial role in delivering personalized shopping experiences to our clientele, understanding their unique tastes, preferences, and requirements. This position is ideal for someone with a flair for design and a keen eye for detail, who thrives in a fast-paced retail environment. The successful candidate will work closely with customers to help them choose the right decorative hardware options, from door knobs to cabinet pulls, guiding them through their selections with expertise and enthusiasm. As the face of Nob Hill Decorative Hardware, you will ensure that every experience is not only pleasant but also memorable, fostering long-lasting relationships with our clients. We are eager to find an individual who is not only knowledgeable about home décor trends but also possesses the interpersonal skills to engage effectively with our diverse clientele. If you enjoy assisting others in enhancing their homes and have a knack for style, we would love to see your application.

Responsibilities

• Provide personalized shopping assistance to customers in selecting decorative hardware products.
• Develop and maintain relationships with clients to understand their style preferences and needs.
• Remain knowledgeable about product features, benefits, and trends in decorative hardware.
• Assist clients in visualizing how products will look in their homes using design tools and samples.
• Manage client inquiries and feedback with professionalism and promptness.
• Coordinate and oversee the custom order process, ensuring timely delivery and client satisfaction.
• Collaborate with the sales team to help achieve overall store sales goals and improve customer satisfaction.

Requirements

• Proven experience in retail or a similar customer-facing role, preferably in home décor or hardware.
• Strong understanding of decorative hardware trends, styles, and applications.
• Excellent communication and interpersonal skills to build rapport with clients.
• Ability to assess clients' needs and provide tailored product recommendations.
• Proficiency in design tools or software to assist clients in visualizing their selections.
• Highly organized with strong time management skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)